General discussion

Locked

New in the Field

By TheRook ·
Hi all,
Most of my IT experience has been relegated to what i've learned in the classrooms over the last 3 yrs, hardly any "real world" experience. I just transitioned over to the IT section at my job. We work in a Windows environment (2000). I'm going to be doing mostly desktop support (hardware/software), and some development work as well (Access, SQL). Any suggestions on how i can make the most of this opportunity? Thanks for your help.

This conversation is currently closed to new comments.

5 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

New in the Field

by Kahless1972 In reply to New in the Field

The best suggestion i have for an emerging tch is to think outside the box.All too often techs restrain there thinking to what they learned in school and 9 times out of ten that will wotk just fine but there is always that one problem that can leaveyou stumped,Fall back to the basics and play with our instincts. My guess is if you are in the it industry it is probably due to you love hate relationship with the computer.Use that experiance to really gain ground in your chosen carreer.Don't be afraid to ask for help from those more knowledgable and remember one simple rule regarding users. They do not always know what we think thay should, They have home computers but the network is a whole differant beast to them,Big, Scary and not the same as there cuddly little p3 sitting at home.For your users sometimes it is better to make its a simple matter of "click the picture,program works"

Collapse -

New in the Field

by TheRook In reply to New in the Field

Poster rated this answer

Collapse -

New in the Field

by sgt_shultz In reply to New in the Field

congratulations! hope you count yourself lucky for such a wonderful opportunity, sounds like you do. the make the most of this, i would go now and continuously for certifications on the stuff i am currently using. SQL a great one. database admin a great one. installing and supporting windows 2000 another good one to start with, so is A+ and Network+. even if you have to pay out of your own pocket at first. start keeping that resume up to date with accomplishments and the versions of software and hardware you use as you go along. treat the users like they were your paycheck (they are). listen. listen. listen. when they are wrong, listen even harder. have fun and 'life is mysterious, don't be too serious...'
give in lots and lots. later you can throw your weight around gently. relationships are everything, even more than knowledge, even more than experience. use the golden rule.
go get 'em!

Collapse -

New in the Field

by TheRook In reply to New in the Field

Poster rated this answer

Collapse -

New in the Field

by TheRook In reply to New in the Field

This question was closed by the author

Back to Software Forum
5 total posts (Page 1 of 1)  

Related Discussions

Related Forums