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New to management

By zuhreen ·
Just got promoted to head of department 3 months first I thought it was easy. You know, just ask your staff to do the work. But I guess my perspective was dead wrong.

I have to deal with a lot of people, inside and outside the organization. Not that I can't handle it, but it takes a toll on what I plan to do.

Anyone out there can give an insight on how to be at least an effective lrader if not a good one? Cause I sure need some kind of guidance here.

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Well I will give it a try to help you out, but I suggest

by j.lupo In reply to New to management

you seriously consider reading some management and leadership books. Bennis and Goldsmith have a workbook with actual exercises to help you improve your leadership and management skills.

First, there are about as many management and leadership styles as their are cells in the human body. I am not joking. I am still learning, but you have to decide what will work best for you.

Good Leadership starts with being a good listener. That means really listening to the people talking to you and communicating understanding with them. Confirm what they tell you and be responsive to the needs. Your team is your reputation. These people need you to mentor and guide them, but still respect their abilities.

Management and leadership is not about telling others what to do. It is about creating a vision and motivating and creating buy-in to achieving that vision. It is about setting attainable goals that provide growth.

I am sure there are many people here at IT that have their favorite management/leadership books. You need to start there and if you don't have any management background then you need to start reading up on it.

You will need to know about resource allocation, budgeting, project and task management, interviewing, vendor management, change management, and a lot of other things. Set a good example by doing the right things in the right way and you will have followers. Learn to be a great follower and you will become a better leader.

Good Luck.

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New to Management

by kim.neo In reply to Well I will give it a try ...

I do agree with j.lupo. Being a leader, we need to possess good personal quality, patience, considerate and understanding. Ability to influence subordinates in working as a team towards achieving set objectives is vital. Creative problems solving skill is important. Apart from giving good support to subordinates, we have to guide, groom, motivate them for career their respective career advancement.

Good luck and best regards

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Find a Mentor...FAST!

by cre8iv1 In reply to New to Management

i've only read a couple of other responses to your post, but i'm sure that many people have suggested that you pick up this book or the other to gain some perspective. i don't think this is a bad idea, but may leave you feeling full of information without any practical way of applying it. i would suggest finding a mentor or set of mentors either inside or external to your organization. someone who has been where you've been and whose behavior and results you would like to emulate. be creative in how you find these people (you may have to join an organization or two) and don't be shy in asking for someone else's guidance. a true leader and good manager lives to share his/her experience with others, so don't think you'll be bothering someone if you ask them for their help. congratulations and good luck!

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by birgirsch In reply to Find a Mentor...FAST!

You should ask the upper level management to assign a mentor if you can't find one yourself. If you are looking for a mentor try to select someone that is not in your upstream reporting line but still at a level higher then you (a VP or something). The fact that you are worried and seeking guidance is the best indicator that you'll actually manage in the long-term. Just don't stop trying to improve.

Good Luck

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learn from your experience

by maskianu In reply to Find a Mentor...FAST!

in your past, what is it you did not like with a previous boss? he always gives you instructions and never listens to you or asks for your comments. he does not accept suggestions or listen to feedback from his subordinates.

you are right, leadership is not just giving instructions. listening ang considering suggestions from your subordinates is not an abdication of your leadership. remarkably, the more you listen to your subordinates, the more your leadership is strengthened. leadership does not require that you have a solid and complete vision; you will only become a hated despot in your little fiefdom. leadership demands a continuous realignment of your vision to accommodate your subordinates' comments and suggestions. to look around for guidance, you don't have to look far. just listen to your subordinates.

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On Leadership

by Tig2 In reply to New to management

First- I wish you the very best of luck. Not everyone is cut out to manage others. Obviously, someone sees the required skills in you.

Now- Find a mentor. Who in or out of your organisation leads in a way that you admire? Take that person to lunch or request some of their time. Let them know what specifically you struggle with. Ask for, and respect, their advice.

There are great books on the subject. I like John Maxwell's on Priciple Centred Leadership. But read a variety. Find the things that speak to you. use the examples provided- they are there.

As a Trekkie, I particularly enjoyed "Make It So- Leadership lessons from the Starship Enterprise". very readable. I also Liked Rudy Gulliani's "Leadership". Great examples.

Do this- I define a yearly goal for the people I work with. I make sure I communicate that goal. I do health checks- are we still focused or are we being pulled away from what we need to accomplish?I take corrective action as needed and make certain to recognise those people who are working well.

The soft skills of management are the hardest to learn. You will. Don't be too hard on yourself. The fact that you are asking your peers for help tells me that you are dedicated to being a good manager and leader.

Read Dilbert every day. Keeps you centred. Keeps you aware too- the situations in Dilbert are good examples of some of the average frustrations.

Again, the VERY best of luck to you. We're pulling for you. I know that you can be successful.

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New to Management

by oclmk In reply to New to management

One piece of advice I can offer is not to be too much of their friend-There is nothing worse than a "needy boss"-rem they are like animals-They can smell fear!!. Just treat them fairly really and communication is the key-So many managers get tripped up by not telling staff things that later are heard on the grapevine-If you can tell them do-If not be prepared for any questions that may arise when it "gets out". best of luck with the new career!!

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Look to your past

by richard.w.beemer In reply to New to Management

First, Congrats on the new job. Remember you would not have gotten this new job/role unless you have demostrated in the past that you could do it. You might have been a project manager for a large project or have been a Team lead/supervisor. In either of these cases, what you have done in the past can be leveraged here just on a bigger scale and a few more challenges. I agree with earlier posts, GET a MENTOR, even if it your new boss. You should have no problem asking your new boss for support by becoming your mentor. You will make mistakes, we all have, but if you bounce off your well thought plans with your mentor they should be few and far between. Also , give yourself a chance to get your "sea-legs" and look to people inside of your department that you can leverage with some of the work. In otherwords start grooming somebody to take your position so that you can move up to another position or be able to take vacations without having worry about if things will fall apart while you are gone.

Good Luck, I know you will do fine, since you are already asking for help.

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by rbooth1000 In reply to Look to your past

Based on my experience as a manager in a large Computer Company (3 Letters), the first thing I would do is to offload some responsibilities to a member of your organization. (i.e., Technical Assistant or coordinator. It makes one of your emplopyees feel good, but at the same time he/she is viewed as a K... A.. You cannot handle ALL of your assignments. Believe me, I know first hand Good Luck

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People need guidance

by kovachevg In reply to New to Management

1. Your major reponsibility is to analyze the work, break it down in specific activities, and assign them to member of your team based on their competencies and initiative potential.

2. They are NO LONGER your friends. Most managers promoted from the ranks fail to recognize that. The faster you realize that, the better. Let your friends know what the new status quo is and explain to them what you expect from them. Don't leave them any slack during the first 3 months.

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