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Newbuild doesn't see FDD

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Hello,

Ok, I have a strange one on my hands. Build a computer from a sealed XP Home image. Customer picked it up, no issues. Customer brings it back a few days later...no A: drive.

Open case, see tech didn't connect power to FDD...easy enough fix. Plug it in, check bios, FDD is enabled. System will boot from FDD. BUT, FDD is missing from Windows. It's not in the Dev. Mgr. and no A: drive in My Computer.

Disconnected internal media card reader, rebooted...A: shows up. Problem is, the card reader is NOT using A: Why would the card reader prevent the A: drive from being detected by windows?

Any ideas?

Thanks,
Brian

4 replies

by mayhem1969

You may wish to reinstall windows XP. A drive is first one search for and since FDD is that drive, when it wasn't powered up it wasn't registered by XP as device. While it may be showing up subsequently and even working, it clearly looks like either the bios (yes I know it shows enabled) or XP are having issues with the drive having been added after initial install.

I used to have a problem like this on my FDDless inspiron 4000, where both Me and XP showed a FDD as did the hardware manager, but there was not FDD. It would come and go from time to time. I would reinstall this time with A drive plugged in and see if you get the same problems.

by willcomp

Try a forced install using Add New Hardware.

Also reset ESCD if motherbaord has that option. Not usually found on very recent mobos.

by jester james

Could XP be assigning the drive letter to the same as other device? I had a problem with a USB drive. Wouldn't show till I reassigned all the other drives.

Does it boot to a floppy?

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