General discussion

Locked

new.net

By tigers7612 ·
i have a client who got hijacked by new.net. she is running win xp home sp2 on a hp pavilion. i have ran adaware and spybot and also hijack this. i have deleted everything that is associated with this spyware. my problem is now when she turns on the unit an error comes up. there is nothing on it just the little red "x". I have checked the event viewer but nothing there. any suggestions?

This conversation is currently closed to new comments.

8 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

by BorgInva In reply to new.net

Go into the registry
START>RUN>regedit
FILE>EXPORT
call the file whatever (mmddyybackup.reg is good)and save it to someplace safe.
Now that your registry is backed up, make sure MY COMPUTER is highlighted in the regedit program and hit F3.
Enter in the box : new.net
Delete any entry it finds.
See if this helps.
God bless.

Collapse -

by tigers7612 In reply to

Poster rated this answer.

Collapse -

by wlbowers In reply to new.net

Turn off system restore if it is used in your os.

Download, update, and run the following.

Your Antivirus Software

Spybot:
http://tinyurl.com/ziar

Ad-Aware:
http://tinyurl.com/tek5

Stinger
http://vil.nai.com/vil/stinger/
This item will not update through the program. You have to download the new version.

CWshredder:
http://tinyurl.com/2bzef
Or
http://tinyurl.com/2k642
Look for the file in English CWShredder.exe

StartUpList:
http://www.mac-net.com/576482.page

StartUpList is information only. Startup, Registery, and others. You can?t fixanythingfrom within the program.

Hijack This:
http://mjc1.com/mirror/hjt/

Hijack This
This program is useful in that it shows what is currently loading on startup. You must know what is good and what is bad. Once you check it and fix it is gone. So be sure. Items you are not sure of do a Google search for them.

Run Your Antivirus again

Download and install all OS updates.

I have had to boot into safe mode and run these.

Good Luck Lee

Collapse -

by tigers7612 In reply to

Poster rated this answer.

Collapse -

by p.j.hutchison In reply to new.net

Run MSCONFIG and check for any suspicious programs loading on bootup/logon. Remember to delete the exe file as well (when confirmed it is the trojan/spyware).

Collapse -

by tigers7612 In reply to

Poster rated this answer.

Collapse -

by tigers7612 In reply to new.net

already ran adaware spybot hijackthis anti virus deleted everything i found in the registery that had to do with new.net. still getting the unnamed error at start up though. any way to get rid of the error?

Collapse -

by tigers7612 In reply to new.net

This question was closed by the author

Back to Desktop Forum
8 total posts (Page 1 of 1)  

Related Discussions

Related Forums