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News: VoIP's broadband bottleneck

By MaryWeilage Editor ·
As they try to expand in the United States, broadband Net-phoning services face an obstacle: The third-party broadband networks they rely on can't guarantee glitch-free calls. Please share your thoughts on this news story in this discussion.

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bad experience

by misailor In reply to News: VoIP's broadband bo ...

I tried Buddyphone's VoIP service with very poor results. Only one out of approximately 18 would last more than 2.5 minutes before dropping. The quaility of the call was excellent, but the calls never lasted over 5 minutes without cutting off.
After numerous complaints I finally sent the phone back and discontinued the service.

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Great experience with Vonage

by Shriek-2000 In reply to News: VoIP's broadband bo ...

I have been using Vonage for the past year as my primary phone and but for some teething troubles the service has been as good as a wired phone. My wife speaks to her sister in Canada for an hour most day. I am certain that VOIP will be mainstream in the next few years and for the prices I get, can live with the small glitches. It however helps to have a good Internet connection like the Comcast Cable internet that I have to use this service

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Not so great experience with Packet8

by Shriek-2000 In reply to Great experience with Von ...

I had written my liking for Vonage -- but had also tried Packet8 for a couple of weeks before returning the equipment -- the service has severe voice loop back, inability to connect calls to Canada as claimed and problems with the CallerID. Packet8 continued to charge my credit card monthly for over 6 months inspite of cancelling and the intervention of my bank finally helped solve this issue

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