Was called to a home with the complaint of no internet connection. Upon arrival I see a red X on the network connection in the task bar.
This computer is hooked to a MODEM through the cable company. She tells me the cable guy was out and checked the line, MODEN and cat5 line. ?Nothing is wrong?must be the computer NIC?.
I figure just in case it?s a software issue, let?s wipe it. Took out the partitions and formatted it. New install of WINXP. After all is done?still the red X on the task bar. OK we will assume hardware issues. Purchase of a new NIC is done. After installation a red X is shown on the new NIC. In device manager both are shown with no problems. OK must be the system board!? They go and buy a NEW computer. This is hooked to the same MODEM and lines. After VISTA sets up, all is well. Internet connection for 1 ? hrs or so, then suddenly the red X appears. This happened while I was at the computer (not the customer) Again no issue in device manager, red X in task bar.
I still need to try the new NIC to see if it functions on a different computer. Any one have a theory or something?
