no access to cd burner for users

I have seen this problem many times, for both scanners and cd writers. the quick fix to this is to give the users group on the particular pc modify rights to the winnt and program files directories so the applications can write their temporary datafiles. eg the data it reads/caches before it writes. sometimes it is winnt/temp por sometimes an application uses it's own temp directory.

Alf

2 suggestions: Try putting the users into an elevated security group and running the software once. Then remove them. The other would be to use the COMPATWS to relax some of the security on Windows 2000. This is done through the MMC, add the snap-in Security Configuration and Analysis. When this is loaded, right click on it in the MMS and select Open Database. Type in a name for the new security settings such as CDBURNER and click open. You will see a list of security policies, open the one titled COMPATWS.INF. Once you have that loaded, right click on the Snap-In again and select Configure Computer now. Before you do this, you can select Analyze Computer now and it will list the modifications that it is going to make over what you have now.

this is a common problem with most cd burning software. the only thing that I can advise to you right now, is to give the users local admin rights to that computer, add their user account to the local administrators group.

I have had this problem on all my 2000 PC's. I just made everyone a member of the power users group locally and that fixed the problem.

Hope this helps.

Bra-k

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