General discussion

  • Creator
    Topic
  • #2291498

    No access to USB pen stick in XP

    Locked

    by john.m1 ·

    i look after a well established Lan, Win2K 35 stations fully “patched and s-packed”. BUT now i have setup a brand new Laptop, Win XP, SP2 etc. It is joined to our Lan, HERE IS THE PROBLEM, the user can no longer use his usb memory stick “when logged in to his own profile”, I’m sure this IS a rights issue as when i log in as Administrator it works fine. PLEASE understand this, he can use the stick on a Win2K station but not on the new laptop. giving admin rights to local user doesnt help, XP recognizes new usb device and it list it in the “Unplug/Eject devices” etc but the drive icon does not appear and is not accessible, what can be stopping laptop users from using a usb pen stick. Thanks JohnM
    ps, this is happening on all new laptops not just one isolated one.

All Comments

  • Author
    Replies
    • #3327416

      Reply To: No access to USB pen stick in XP

      by blackcurrant ·

      In reply to No access to USB pen stick in XP

      Hi

      I had a very similar problem recently, when a user was transferring data from home to work using a USB memory key.

      The solution was purely physical! It turns out that the USB port on his home machine was shallower than the port on his work machine. The symptoms were exactly as you describe. We shaved the collar down on the USB key, so that it inserted fully into the USB port. Worked fine after that.

      Good luck

    • #3327330

      Reply To: No access to USB pen stick in XP

      by john.m1 ·

      In reply to No access to USB pen stick in XP

      thanks blackcurrent but, as i tried to make clear, the stick works if the administrator is logged in, not when a user is logged in. THE STICK IS GOOD, THE SOCKET IS GOOD, THE LAPTOP IS GOOD, USUALLY I AM GOOD but, see my original question for the problem.
      I am convinced that it is a Win XP / Patch or SP2 problem.
      “this is happening on ALL new laptops with XP and SP2 not just one isolated one”

    • #3323001

      Reply To: No access to USB pen stick in XP

      by sativocomputerservices ·

      In reply to No access to USB pen stick in XP

      Try giving the “Load and Unload Device Drivers” right to the user under your local security policy. Make sure the user has write access to the drivers database and any source files. Windows XP WILL reinstall the drivers for a USB device every time it is plugged in. This unfortunately is by design and cannot be turned off. I have this trouble with USB scanners all teh time. I have to copy the driver fiels to a public network share and give the users these rights.

    • #3324029

      Reply To: No access to USB pen stick in XP

      by john.m1 ·

      In reply to No access to USB pen stick in XP

      Thanks “SativoComputerServices”
      this is the kind of answer i was expecting, doesn’t seem to have done the trick but your answer prompted me to look in “new” places.
      i suspect that this problem will arise for more users, something (patch/update) has tripped a lockout and as yet i cant find the right box to check/uncheck.
      i will leave the question open for a while longer before accepting your answer on a “best yet” basis. JohnM

    • #3322911

      Reply To: No access to USB pen stick in XP

      by ebselke ·

      In reply to No access to USB pen stick in XP

      I’ve encountered known good USB pen drives not showing up in Windows as well. Each time it has come down to a network drive being mapped to the 1st available drive letter after hardware drive letters – typically E or F. XP is trying to give that drive letter to the pen drive. So the solution for these instances has been to either change the drive mapping, or go into Disk Management and change the drive letter of the pen drive.

    • #3322691

      Reply To: No access to USB pen stick in XP

      by john.m1 ·

      In reply to No access to USB pen stick in XP

      Thanks “ebselke@indiana.edu”
      yes i’m slowly getting to that probability, wish i could have a large block of dedicated time to play with this.
      one of the brands of memory stick i am using is partitioned to form a “floppy” and “hdd”, the floppy partition shows up as drive “B” floppy ok.

      MORE questions
      should i have to add the user to “Administrator” on the local machine? i don’t want to do this.
      Would i have to map each different mem-stick used on this laptop? this seems to negate the benefits of USB plug and play. Users need access to other peoples mem-sticks when out on the road.
      Will microsoft ever sort this one out?

      I’ll up the point and share them later, please share your knowledge or views on this subject.

      Thanks JohnM

    • #3325172

      Reply To: No access to USB pen stick in XP

      by john.m1 ·

      In reply to No access to USB pen stick in XP

      This question was closed by the author

Viewing 6 reply threads