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no audio on computer

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by wwatkins

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Can't get any sound from my computer. I've checked the volume and mute controls and updated the driver. It's a three year old HP Pavilion Media Control desktop. Any ideas?

13 replies

by wwatkins

Removed the driver and rebooted and then tried to download updated driver. No change. Thanks for trying though.

by scott_heath

If the audio is integrated into the motherboard, check the BIOS as Smeg suggested and make sure the Audio device is enabled. For grins, disable it, load Windows, reboot, then enable it, load Windows and see what happens.

And to clear up some assumptions, You have...
1. Already tried different speakers.
2. Checked Windows sound settings.
3. Checked settings in any mixer\audio software provided from audio manufacturer.
4. Tried front and rear jacks seperately.

To make sure it isn't Windows itself, try a Boot CD with audio support (maybe Bart's PE?) or a Live Linux Distro.

Or if you have an extra HD, you can pop it in re-install Windows and load the audio driver and see what happens. It's a kind of a weak fix, but a Windows install takes 30 minutes versus hours trying to figure out what it is only to find out it's a bad registry key or file that Windows is refusing to replace during the driver reload.

Cheers,
Scott

Visit my blog @
http://scottisageek.spaces.live.com

by wwatkins

Thanks everybody who responded to my post. The problem was when I checked the sound manager, the sound playback and sound recording didn't match. The sound playback was set to line in/mic in instead of RealTek HD. All is well.

by oh smeg

As you have installed the Sound Driver I'm assuming that it installed OK without any errors. If you got any error messages please post them here as they tell us what is happening or not happening.

Unplug the speakers and check the lead to them for bends or breaks and make sure that it gets plugged into the Light Green Socket.

Also if you post back with what has been changed just before the Sound stopped working that would be a starting point.

Col

by wwatkins

No errors when sound driver was reinstalled. Checked wires from monitor since speakers are built in. Checked BIOS and everything was OK. Nothing had really changed except trying to establish connection with adapter on different computer. Still no sound though. Thanks anyway for the help.

by wesley.chin

When are you unable to hear sound? If it is in a particular program, check and see if there are separate sound settings for the program that are set low or muted.

by wwatkins

As soon as I turn the power on. No beep when I turn the computer on. No Windows music, No AOL ,"Welcome, You Got Mail" greeting. No audio playback on any video attachments. Complete silence. Thanks for your interest.

by wesley.chin

How is the sound being outputted? Check to see if the cords are attached properly. You mentioned that there is a beep when the computer starts. Was there a beep when the computer was first purchased?

by Former member

Have a look at your monitors settings on your monitor and see if the sound is turned off or set too low. Re-load your monitor drivers to find out if that will fix it. Or load on your motherboard drivers for onboard sound if that is what you have. Or go into your bios to make sure that your on-board sound is marked "enable". :)

Please post back if you have any more problems or questions.

by wwatkins

Thanks to everyone for their help. Turned out that the sound device for playback and recording didn't match. The recording was set to line in/mic in instead of RealTek HD Audio like the playback was.

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