General discussion

Locked

no desktop

By bhartley299 ·
When I boot my windows 2000 I get a blank desktop. Can I do anything short of reinstalling the operation system? I din't really want to do that.

---betty

This conversation is currently closed to new comments.

3 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

no desktop

by maxwell edison In reply to no desktop

Look at Microsoft article, "No Desktop or Blank Desktop After Logging On to Windows 2000".

http://www.microsoft.com/windows2000/support/issues/compat-issues.asp

(REMOVE SPACES from the pasted URL.)

SYMPTOMS:
When you log on to Windows 2000, you may see a blank desktop or no desktop. When this occurs, you can press CTRL+ALT+DELETE to start Task Manager, but Explorer.exe is not listed in the list of running tasks or processes. Starting a new instance of Explorer.exe does not resolve theissue.

CAUSE:
This behavior can occur if there is an older version of the Shdocvw.dll file in the %SystemRoot% folder. Because Explorer.exe is located in the %SystemRoot% folder, the search path for any called files starts in the %SystemRoot% folder before the path is searched. The default search order always looks for a called file in the folder containing the program file before searching the path to locate the file.

RESOLUTION:
To resolve this issue:

Press CTRL+ALT+DELETE, and then click Task Manager.

On the File menu, click New Task (Run).

Type cmd.exe, and then press ENTER.

If necessary, change to the %SystemRoot% folder. This is typically the Winnt or Windows folder.

Rename the Shdocv.dll file by typing ren shdocvw.dll shdocvw.old.

Restart the computer.

MORE INFORMATION:
Other older files that may cause problems with Explorer.exe or the shell if they are located in %SystemRoot% folder:

Browseui.dll
Comctl32.dll
Comdlg32.dll
Mlang.dll
Ole32.dll
Oleaut32.dll
Shdocvw.dll
Shell32.dll
Shlwapi.dll
Urlmon.dll
Wininet.dll
Setupapi.dll

For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

(See above pasted link)

Maxwell

Collapse -

no desktop

by bhartley299 In reply to no desktop

Poster rated this answer

Collapse -

no desktop

by bhartley299 In reply to no desktop

This question was closed by the author

Back to Windows Forum
3 total posts (Page 1 of 1)  

Related Forums