Sorry if this is brief but i have to write this on my phone over a data network.
Recently my computer, phone, xbox, etc had problems getting internet. I reset the router and modem, unplug everything, etc and nothing. A few hours later after me not touching it, it came back up. Now it has been down again for a few hours and no amount of hard resets will fix it.
Most problems I’ve read through online have focused more on something with the laptop but none of my other devices can connect.
– Laptop and phone have full bars but cannot connect to internet
– Randomly goes up and down, not due to any extra or lack of devices using internet or time of day
– Connect laptop into router and still no internet.
After running a troubleshoot I’m told “The connection between your access point, router, or cable modem and the internet is broken”
