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no go scsci controller

By toiletduck_414 ·
i recently re-installed xp pro for a friend and after this he pulled out a hp flatbed scanner for me to install as well ,which i did not mind.so i turned on the scanner,as this must be done first being scsi connected and booted up the system to ,but the p.c. does not recognise the scanner .so after going into device manager ,i saw that the scsi controller had nil drivers installed and proceeded to try and update or install them with no success.their is no disk with drivers accompaning the p.c.,only audio, chipsets, etc & just xp pro and being a novice need help.if anyone has any ideas as of how to find them ,this would be much appreciated

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by HAL 9000 Moderator In reply to no go scsci controller

Now depending on the way that this unit was purchased there can be a HP Scanner CD which must be with the system somewhere that will at the very least have the driver programs for the Scanner. There could also be a SCSI Controller Driver Disc if the SCSI Controller is not the same one that came with the scanner or it's even possible that the scanner didn't come with a SCSI Controller and that it was brought separately.

What you'll need to do is look at the HP Manual and see how the Scanner was originally supplied you should be able to download a copy of this from the HP Web Site if the owner has lost the manual. If the Scanner came with a SCSI Controller there will be a driver available for it on the HP Web site thought it is very unlikely that there will be the programs available to actually work the scanner.

HP may offer you the choice of buying a Install CD for this scanner in which case you'll have to pay for it and wait till it arrives before you can even begin to install the necessary drivers beginning with the SCSI Controller.

Windows XP has a very limited array of SCSI Drivers available to it and none if you have used a Recovery CD to reload Windows as they would not have been Slipstreamed onto the Restore CD as they where not originally part of the system. But if you are working from an OEM or Retail XP CD then if the SCSI controller isn't from Adaptec there will be no drivers available for it from the Windows CD.

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by HAL 9000 Moderator In reply to

You'll have to use the CD provided with the scanner or even if the scanner didn't come with a SCSI Controller the SCSI Controller Drivers that would have been supplied with the card. Once you have got this installed you can then start installing the various Applications that will allow the Scanner to actually work. You'll also have to make sure that any supplied Drivers & Software is actually XP Compatible as well. Quite a lot of the HP SCSI Scanners where supplied with Windows 98 Drivers and not with any newer ones as they have not been made in any quantile for a very long time.

If there are no specific XP drivers and applications included with the CD you may get away with Y2K drivers & Software but you'll keep getting a message that they are not digitally singed for use with XP just click on the Continue Button and hope that it works.

Col

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by toiletduck_414 In reply to no go scsci controller

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