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No Internet

By pzhamilton ·
I have a Windows XP machine that has a cable connection. It can release and renew IP's but IE and Netscape will not access the internet. I have tried pinging the DNS, Gateway and DHCP but no luck. Any suggestions?

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by sfc_gijoe In reply to No Internet

Have you recently replaced the NIC? Some cable companies require the MAC address from the NIC or router. If not that then I would delete and re-install the NIC drivers.

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by Woody H In reply to No Internet

Not being able to ping may or may not be an issue, depending on whether or not your ISP allows that over their network. I have seen this problem once personally on my WinXP computer. I can't remember exactly where it is but something under internet options/security got changed. Try relooking at your settings there and check your XP firewall settings. Hope this helps.

Woody

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