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no internet access

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by anilk

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My Domain is NT 4.0. My WINS server is good. My DHCP is dishing out DNS, Router Address & WINS. I have a PIX firewall with all out bound access enabled. All of a sudden my Win98 machines cannot access internet. please help.

4 replies

by hsutanto

Lot of possibilities:
1. Try to find that your client has a proper IP,G/W,and DNS setting by running winipcfg
2. If #1 OK, try to ping your gateway
3. If #2 OK, try to ping outside

Then, you can summarize in which point the problem is.

by anilk

The client gets all the proper IP, GW and DNS settings. My W2k Machines can get to the internet with out any problem. i can ping the outside ip address. i can access the router with out any problem. there have been no modifications made to any settings in the previous days.

by wlbowers

Drop to a dos prompt, type tracert yahoo.com
press the enter key and you will see how far it
gets. If it gets through the router then times out
it is in the pix. Can't get through the router.
Cycle the power and after it comes back try
again.

Do you have access to the pix and router. If the
router is cisco they have some excellent
diagnostic logs you can use. Also their tech
support is excellent.

Good Luck Lee

by anilk

i tried every thing no use. the only way i could get it work is to upgrade the system to win2000. Any way thank you the answers. FYI:- i have access to the pix. i can ping from the client machines. it is some thing to do with the DNS. in the pix log i do not see any request from the client machines even reaching the firewall.

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