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  • June 2, 2000 at 5:04 am #2080580

    No Internet after upgrade

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    by boysun · about 24 years, 4 months ago

    I have recently upgraded a computer that is located in our school network. A 500 mhz AMD K6-2 CPU, 128 MB SDRAM and an Asus p5AB motherboard was recplaced (The original Hard Disk was used). Before the upgrade, the computer had access to the Internet along with all network services (We have a NT 4.0 server and are running DHCP services). After the upgrade, the computer was working great with the exception of not being able to access the Web or email. IE 4.0 was installed on the original system. When the user tried to access the Internet, the following error occured, “There was an Internal Error with the program, please shut down all programs and restart.” I installed IE 5.0 in hopes that this would fix the problem, it does not. I amable to ping my router, and the DNS servers from the workstation (Win98). All other resources on the network are avaiable. I have taken the workstation off of the DHCP server and no luck with the Internet. I have even tried reinstalling Windows again, but the problem

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    • June 2, 2000 at 5:23 am #3895291

      No Internet after upgrade

      by Anonymous · about 24 years, 4 months ago

      In reply to No Internet after upgrade

      You say you’ve upgraded hardware w/o reinstalling the OS? Install the OS and all else from scratch.

    • June 2, 2000 at 7:12 am #3895217

      No Internet after upgrade

      by calves · about 24 years, 4 months ago

      In reply to No Internet after upgrade

      Does it have a proxy?
      If you net has a proxy you need to configure your IE to pass thorugh it.
      Go to Tools, Internet options, connections, Lan settings, and set as you need it.
      Also, go to Tools, Internet tools, connections, setup, and run it again, selecting LAN connection.

      Good Luck!

    • June 2, 2000 at 12:26 pm #3895134

      No Internet after upgrade

      by andrey_salcov · about 24 years, 4 months ago

      In reply to No Internet after upgrade

      Another one: you reinstall your system and have same problem? May be you change network name of your computer and DHCP service dont know you computer (dont know configuration of your DHCP) and you not get your real IP address. Run WINIPCFG and see this.
      Or DHCP service misconfigured.

    • June 2, 2000 at 1:42 pm #3895126

      No Internet after upgrade

      by koan me · about 24 years, 4 months ago

      In reply to No Internet after upgrade

      Make sure you have the right NIC driver.

      Try http:\\www.driverguide.com

    • June 3, 2000 at 2:17 am #3893996

      No Internet after upgrade

      by billy · about 24 years, 4 months ago

      In reply to No Internet after upgrade

      1.Is your router ip address the default gateway in your tcp/ip setting?
      2.If you are not aquiring tcp/ip config from the dhcp server are you using a reserved ip address outside the dhcp scope?
      3.Triple verify your IP ADD,Subnet Mask and default gateway.
      4.Run “route print” from your command prompt and verify route setting.
      5.Verify the “LAN Settings” under the “connection” tab under IE are all unchecked because based on what you stated you are not running proxy server.

    • June 3, 2000 at 5:51 am #3893961

      No Internet after upgrade

      by dmiles · about 24 years, 4 months ago

      In reply to No Internet after upgrade

      Check the NIC card to make sure it is operating properly,then check your network protocols to see if the addresses are the same as other systems on the network,update the drivers.

    • June 4, 2000 at 4:26 am #3893872

      No Internet after upgrade

      by shs_bulldog · about 24 years, 4 months ago

      In reply to No Internet after upgrade

      Sounds to me like youre going to have to format and start over. Sorry.

    • June 4, 2000 at 7:21 am #3893863

      No Internet after upgrade

      by fishaq · about 24 years, 4 months ago

      In reply to No Internet after upgrade

      Try unistalling IE and all networking components and then reboot and reinstall them all.

      Good Luck!

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