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no recovery disk

By torreyy ·
My daughters emachine didnt come with a disk.
Something she downloaded I guess and she got a trojan. I need to restore to factory settings, but it gives me an error when I try to do it. What can I do or where can I get an emachine xp recovery disk/download from?

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Order Disks

by TheChas In reply to no recovery disk

Well, there is no place you can download a legal copy of XP, nor should you expect to be able to download a recovery disk.

You should be able to order a set of recovery disks from eMachines.

http://www.emachines.com/support/

Keep in mind that if you perform a recovery / restore that all of your daughters files on the computer will be lost. The same for stored passwords and account settings.

It is best to try virus removal tools first.

Once you get the problem resolved, make sure the system has an up to date anti-virus software and a software firewall running.

Chas

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