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No sound after reinstalling XP

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7 replies

by gluefingers

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Hi,

I just had to reinstall XP. Put all files into a folder "old data". Now I have NO sound. Also, when I try to DL directx, DXDIAG or anything from Windows Update site, I get "time outs or can't find page?" Are these problems related? Everything else seems to DL & view from other sites.
Can't seem to figure out where Sound drivers are.

In Start/ControlPanel/Sound& Audio - everything is grayed out with NO audio device?
512 RAM, 1 G mb(AMD) with onboard sound.

ANy help/suggestions greatly appreciated.

7 replies

by thumbsup2

You didn't say if you formatted the drive or not. But, since you said you put old files in their own folder, I'll assume you re-installed Windows over the top of itself. After you did this, did it call for the motherboard drivers or did it see a device of any kind and call for drivers and you cancelled it? Did you look at the system properties to see if any devices have a yellow ! next to them... ie, not working?

by thechas

As Thumbsup2 stated, you need to install the drivers for your motherboard.

If a CD came with your motherboard or system, you can use it to install the drivers.

I usually start with the motherboard manufactures web site, then check the actual chip manufactures web site for updated drivers.

On your download issue, my first 2 suspects are activation and Service Pack level.

If you did not activate the reinstalled XP, you do not get access to some Microsoft downloads.
Also, if you do not have Service Pack 2 installed, you cannot get some updates.

Chas

by gluefingers

UPDATE
Hi,

I finally seemed to have solved the Sound problem. BUT I still cannot seem to download from Windows like directX 9c.

I appear to have SP2 & it says I am activated?

Any more ideas/suggestions?

Thanks JQ

Thanks for the replies. I had a company do the reinstall, but they want MORE money to look into these problems further. So I do not knbow if they Formatted, but I do not think so.

The XP IS activated & says service pack 2 is installed.

"I usually start with the motherboard manufactures web site, then check the actual chip manufactures web site for updated drivers." I tried to do this but ran into the same DL problem. not exactly sure what the procedure is to do this.

Also, since I have "OLD DATA" folder, shouldn't the sound stuff be in there somewhere along with directX drivers?

Thanks,
JQ

by thechas

Your old files "might" have the driver files "IF" you had specifically downloaded and installed them.

Some of the files have to be created as part of the installation. Others require registry keys be modified or created. So, you can't just copy the old system files.

Now that we know that your download problem is across multiple sites, that points to a security setting, or problems with how Internet Explorer is installed.

Start with your Internet Provider and make sure that all of your network settings are correct.

Check your Internet Options. Under the Security tab, there are settings that can block downloads. There is a fine line to be walked in relation to Internet Security settings. Too open and your PC gets infected with all kinds of stuff. Too tight, and what you can do on-line is limited.

Did this company install a firewall for you?
It might be blocking the downloads.

Chas

by gluefingers

Hi Chas,

Well, the only download problem seems to come from the Windows DL site; I have DL'd from other sites with no problem.

I currently am using Mozilla Firefox for a browser. My security is McAfee thru Comcast. Both of these were being used prior to the XP reinstall.

Not clear on what I would ask my Internet provider(comcast). Which Security settings should I look at - Mozilla/IE or both?

Thanks JQ

by thechas

I have been seeing a lot of problems with downloads from Microsoft and Firefox the last month or so.

I search for new downloads every week, and started having problems with the individual download pages opening. I usually have to wait for the second page of a download to load and then click on the link for when a download does not start. IE works just fine.

Chas

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