Question

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No sound card appear in the Sound and Audio Devices Properties

By tanababa ·
Hi,
I have installed a sound card (it is a sound max onboard sound card of an intel motherboard.
It appears functioning on the device manager but on the Sound and Audio Devices Properties window (In the control Panel) it shows all in grey and it says that there is no device.

Could anyone help with an advise?
Thank you,
Tamir

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All Answers

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Did you try updating the driver?

by seanferd In reply to No sound card appear in t ...

In properties for sound card, make sure "Use this Device (enable)" is in the box at bottom.
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Try updating drivers on the drivers tab in the properties, or installing drivers from the appropriate disk or website for you sound chipset.
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You can also try uninstalling the soundcard from device manager, then reboot the machine. Windows should auto-detect the sound card and load drivers for it, or prompt you to supply them. If you don't have the driver disk for your motherboard and Windows doesn't find the drivers on your hard drive, get the drivers from Intel or http://www.google.com/search?q=sound+max+driver

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Try this out for your sound issue.

Go into "device manager" and find your sound module and right click on it and select "delete", then re-boot your system. This should force the drivers to activate your sound card.

Please post back if you have any more problems or questions.
If this information is useful, please mark as helpful. Thanks.

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Response

by tanababa In reply to Try this out for your sou ...

Hi,
I have tried unisnalling the driver, disabling in the BIOS, updating the driver, and of course rebooting after each change. I even insatlled SP3. It is Windows XP Pro.
On the device manager it looks great. In the audio devices in the control panel it does not appear.
It is all grayed out there.
Is there any way to reset the registry for that part?
Tamir

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If you have it DISABLED in the bios, then you need to enable it.

Go into the bios and enable it so that you have sound.
What sound card have you installed?.

Please post back if you have any more problems or questions.
If this information is useful, please mark as helpful. Thanks.

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Did you update Windows before installing the Sound Drivers?

by OH Smeg In reply to Response

If you did then this device Will Not work under XP. This is because it is not digitally signed by M$ so that first install that you perform on the Windows Update Web Site the 2 or 3 packages that you install to enable Windows or Microsoft Update Web Server to communicate with the computer kill off the ability to install the AC97 Drivers.

If you want to use this sound device wipe the OS and reload it from scratch and install the sound drivers before you connect to the Windows Update Server.

Col

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The Solution

by cypher.msix In reply to No sound card appear in t ...

I ran into the same problem awhile ago. I checked the BIOS to make sure the hardware was enabled, I made sure the Device Manger showed no conflicts, and re-installed the drivers.

Still no dice. Turns out, the Windows Audio service was disabled.

At the Run prompt, type 'services.msc'. Look for the Windows Audio service and I'll bet it's Disabled. ;-P Enable it, reboot, and rejoice! :-D

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Working solution

by tanababa In reply to No sound card appear in t ...

Hi all,
Thank you again for all the help.
I have tried it all,
but...
The solution came from the System Restore utility side.
I just to it back one month and all turned well again.
I will never know why it happened ... but... who cares :-) that now it is working...

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