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NO SOUND!! HELP!!!!!!!

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16 replies

by kawaiilolita1291

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I want to ask if anyone might be able to help me. I have a problem with sound on my computer. at first I was deleting programs to free up space on my C drive, but I accidentally deleted the default sound device.

I tried installing the AC 7 program . that didnt work. instead I got even more problems involving video- so I did a system restore. but that still didnt work.

-I also tried doing a device rollback. but I wans't able to cuz it said no date was set for that device. etc.

-I tried looking in the control panel. and troubleshooting and nothing.

-I even downloaded a program that said it would fix sound problems for you . but that didnt work either.

-I also checked for sound device downloads on windows website. but I didnt know which one to download so I didnt do anything.

-I checked for Default sound devices for windows all around the web but still nothing!

-there was also that one thing I tried going on "start" and "run" then typing in some sort of system name and clicking on windows sound and then "start or run program" but I was advised not to fiddle with that. so I didnt.

-when I go on the properties for sound devices it says its working properly. but then it says no device found and Location: unknown or 0(0)

nothing for
-playback
-sound recording
-MIDI music playback

My system:

Microsoft Windows XP
Professional
version 2002
Service pack 2

BTW. I dont have external speakers I have speakers but they're on the monitor already.

16 replies

by older mycroft

The question now is, which sound device did you kill off in the process ?

I detect from your post that your computer knowledge is nigh-on non existent, so I wonder if the sound driver is only the tip of the iceberg. - You might retrieve your sound then notice something else missing! Ad infinitum...

Firstly, your standard of your sound driver is most likely 'AC97' - that would explain your lack of success hunting it down online. However you didn't mention the make / model of your computer.

Without this information I cannot find a perfect driver for you.

Post back with the make/model of your computer.

Afterthought - who advised you "not to fiddle with the computer ?"

by oh smeg

There is no Default Sound Device for computers only a Default Sound Driver that suits the Hardware that you have.

Sound Devices that are fitted to computers tend to be one of 32 types the AC97 or Sound Blaster Compatable so if you have Sound Blaster Hardware installing the Realtek AC97 Drivers will have no good effect and maybe do more harm than good.

You need to list your Computer here not just which version of Windows is installed for us to be of any help to you.

It would also help no end if you told us which Folder you where deleting stuff from that managed to Kill the Sound Off as well because if you have been deleting Drivers you will have taken out much more than just the Sound though you may not be aware of that yet.

Col

by kawaiilolita1291

oh well how do I know what to list. like is it a name, number? (sorry I only use drawing programs?photo editing stuff I dont know much about the other technical stuff)
um yeah that's what I meant ( AC97). I also recently JUST reinstalled it (VIA AC'97 audio controller (WDM)) and it shows a sound device but still no sound.

oh I was deleting stuff from the Add/Remove programs folder under control panel.

by older mycroft

So, "[i]oh well how do I know what to list. like is it a name, number?"[/i]

Umm, nope...

We both (Me and Oh Smeg) said the same thing:

We need the make and model of your computer!

Can you manage to do that ?

By the way, I don't recall ever being able to disable sound drivers by using the Add/Remove facility.

by oh smeg

Realtek has never submitted the AC97 Drivers for Digital Signing so M$ can not guarantee that they will actually work correctly if at all.

Recently on 1 Computer that I own I ran into a problem after the unit was returned after being out on Loan.

The unit was fully Patched and ran a AC97 Sound Device which was removed by the person who Borrowed the computer to edit some music while I repaired his computer. When it came back the AC97 Drivers had been deleted and the only way to make them work again is to delete the OS reload and after SP2 is installed on XP install the Sound Drivers then reapply the necessary Updates.

Apparently one of the recent M$ Updates has killed off the ability of the AC97 Devices to work so if something happens they can not be reinstalled because the computer will BSOD out and restart.

If that isn't happening here you can try this Site for the newest Realtek AC97 Drivers.

http://tinyurl.com/zlc2q

Under normal circumstances Removing Applications through the Add Remove Programs shouldn't hurt the computer but if there where games involved anything is possible.

Col

by tracyf

Go into the device manager & expand "sound, video, game controllers". Highlight & remove all the sound devices listed- then reboot.

XP should "refind" and reinstall them at boot. Check again when you reboot (device manager) to see if there are any yellow exclamation points & post back.

Tracy

by kawaiilolita1291

I dont know who the maker is or the model. I'm sorry I'm so stupid. I looked for the maker's name on the computer but didnt find it. and I dont know where to look for the model.

by oh smeg

But we need to know the Make & Model of the M'Board if there isn't a name like Dell, HP, Compaq, E Machines, Gateway or the like. When you originally got the Computer you would have been given some Books along with some CD Type Disc's. On one of those will be a Makers Name like Gigabyte, ASUS, Solteck, PC Chips, MSI, Bio star or something similar. As well as the Makers Name will be a Model like GA7###, V7 or something similar depending on what type of CPU is fitted. If it's an AMD the Model Number will be different but it will still be there.

If you no longer have the Owners Manual you can use Belarc Adviser to Find the Hardware Makers Name & Model Number by running this piece of Software.

http://tinyurl.com/5w6o

Just post back with the Makers Name & Model Number and someone here will help you out. It would also help if you could tell us if there is a Plug In Sound Card or if the Sound is On Board. Most newer M'Boards have On Board Sound but can also have a different Sound Card Fitted as an Optional Extra but this may not be listed if the drivers are not loaded.

Col

by kawaiilolita1291

under Main circuit board it says
Board: Foxconn P4M800P7MA

would this be of help also?

under Bus Adapters its got:

VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller

but it says under multimedia: none detected

by kawaiilolita1291

well I went to the site and clicked open but it didnt install. I so I went back and did it again but instead clicked save.. but still no sound. is there something else I should do? I have a feeling this makes it work but I probably didnt install it right or something

by thumbsup2

... did you locate it and double click it to begin the installation process?

by kawaiilolita1291

yes.. well, I located it and I didnt know what to click. therewass one that said it was installing windows media player but it needed to find some other file andit couldnt - so I have to install the other things first then go to that one. I tried thast but I double click on the others and the window comes up and I click run but then nothing happens. it just dissapears.

by thumbsup2

... ESPECIALLY Media Player, until you get the drivers installed. Don't save it for last. Do it first.

I hate to say it, but it's sounding more and more as if you "deleted" a few too many things. Being a novice who doesn't know how to install drivers, it's not going to be easy to get your system straightened out. You may need to take it to a repair shop to get it running again. Be prepared to prove ownership as well as provide your WinXP installation disk and key, so they can use it to repair the damages you've caused.

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