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No sound!!! Integrated sound on motherboard

By fathom ·
I just built a computer and fired it up. Everything works but the sound. The operating system is Windows 2000. I tried it with Windows 98 as well to no avail. I've updated the Bios,CMOS, Chipset, Motherboard drivers...everything I could think of. Still now sound. I notice there is a conflict in device manager on "unknown device" under "sound, video and game controllers". I have tried to remove all devices from there and restart the computer. Nothing. I disabled the onboard sound in CMOS and installed a new PCI sound card (Mad Dog) and still no sound. Under sounds and multimedia properties, Sound volume controller is ghost out. Under Audio tab, it says No Playback Devices. My mobo is shuttle AB60N v1.2. Please help. Thanks in advance.

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by sgt_shultz In reply to No sound!!! Integrated so ...

could this be it?
<snipped> from support.microsoft.com kb article 227805
Speakers Do Not Work Correctly After Upgrading to Windows 2000
SYMPTOMS
When you upgrade your computer from Microsoft Windows 98 to Windows 2000, your speakers may not work correctly.
CAUSE
This issue can occur if you use a speaker selection other than Desktop Stereo Speakers in the "Sounds and Multimedia" tool.

Windows 2000 Setup configures the "Sounds and Multimedia" tool to use Desktop Stereo Speakers, which is the default speaker selection.
RESOLUTION
To resolve this issue, manually configure the speaker configuration in the "Sounds and Multimedia" tool:
Click Start, point to Settings, and then click Control Panel.
Double-click Sounds and Multimedia.
On the Audio tab, click Advanced under Sound Playback.
In the Speaker Setup box, click the speakers you want to use, and then click OK.
Click OK, and then close Control Panel.
</snip>

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by sgt_shultz In reply to

also check out whether sound driver is set to digital speakers. maybe you have analog speakers? did you try for sound via headphones?

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by fathom In reply to

There wasn't any sound with Windows 98 neither. I did not have the option to click Advanced under Sound Playback because it is ghost out.

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by CG IT In reply to No sound!!! Integrated so ...

humm unknown device in device manager means drivers haven't been loaded up. Now sometimes W2K acts pigheaded [usually associated with unsigned drivers] and won't install the correct drivers. I have this happen on DLink NIC cards. So I have to manually browse the CD navigate to the drivers folder, pick the W2K/XP driver folder, open that up and choose the driver. Then the bloody thing will work. Might try that with your sound card drivers be it the onboard peripheral or the PCI card.

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by fathom In reply to

I manually browsed the CD to the drivers folder and picked the appropriate OS Win2k. Nothing...still has a conflict, still no sound.

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by parvus1202 In reply to No sound!!! Integrated so ...

Alright, another suggestion, do you know your motherboard model? Go to the site and download drivers for your motherboard. If you don't know, you can open your case and look inside. Write it down and search the maker. There is always driver available. It includes sound, modem, usb etc.

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by fathom In reply to

I already downloaded and installed the latest and greatest drivers for the motherboard. It didn't seem to change anything.

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by CG IT In reply to No sound!!! Integrated so ...

hummm sounds like a no suggestions will work case.

PnP, though not well though of, usually does a good job in installing and configuring devices and assigning IRQs. I consider IRQ conflicts in W2K/XP systems rare and usually pop up when a user mucks around with device IRQ assignments.

Maybe TheChas might help ya out.

Good Luck

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by CG IT In reply to

one other though is that you've got 2 active sound devices. The onboard sound card AND the PCI card. If both are installed, then PnP will run on the mumbo and you'll have a conflict.

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by fathom In reply to

The PC had no sound when I was using only the Mobo integrated sound device. When I tried the PCI card, I disabled the integrated sound device the way the manufacturer of the motherboard instructed; by doing it in CMOS. That's the only instructions I was given by "Shuttle".

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