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No Sound on DVD player

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I have a DVD player built into my laptop but from day 1 it has never had sound, it plays the dvd ok but without sound, it plays cds with no problem, can anyone help?

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by maniacman

If the player was defective, you wouldn't see anything when you pop a DVD disc in, but since you describe typical symptoms of missing codec software, or the master volume turned down, that's what I think the problem is. Are you trying to play standard DVD movies in their native VOB format, or is it in some other format like DivX. Please provide more information.

Thanks.

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