No Sounds....

By Dwines ·
I have change my laptop WinXP from Japanese version to English version of WinXP Pro. But when I try to install to soundcard the message says: "Device object not present, restart the system and run setup again..." I have tried that so many times, but I still got the same message... The built-in soundcard is Sigmatel... Is there any other way to detect the device???

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All Answers

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check device manager

by jdclyde In reply to No Sounds....

does any sound device show? If so, remove it, and then reboot.

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No device...

by Dwines In reply to check device manager

It doesn't show the device. My problem is how can the system detect it? It is a built-in soundcard & it is a laptop... The soundcard is Sigmatel or a High Definiton Audio Sigmatel...

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new drivers

by Koks In reply to No device...

Hi Dwines!
Maybe a dumb question, but did you try to download latest sound card drivers for XP Pro? You can try to detect device via Control Panel->Add Hardware, but I am not sure it will help you much.

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If you have used an OEM CD

by HAL 9000 Moderator In reply to No device...

To install from in Device Manager there should be a Yellow Circle with a Black Exclamation Mark through it and all you need do is select the driver CD and insert it in the drive then right click on the Unknown Device and Update Drivers.

I've never seen a case where an installed device that isn't recognised doesn't appear as an Unknown Device to Windows XP and I've built quite a few computers since XP became available.

To get to the Device Manager open the Start Menu right click on My Computer then Proprieties on the drop Down Menu then left click on the Hardware Tab and then the Device Manager then look for some Yellow Circles with a Black Exclamation mark through them.

With Sound cards there should be 2 or 3 that are not recognised but there could be more in the way of Video and other devices like Touch pads Modems and the like that you need to load drivers for.


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chipset drivers?

by jdclyde In reply to No device...

reinstall the chipset drivers. If the motherboard isn't getting recognized properly that could be part of the problem.

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