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No video upon boot up.

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13 replies

by jaei

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I currently had a friend come to me, and asked me to put in the new PCI video card he had just bought into his HP Pavillion 501n. He has XP loaded on his machine. So I installed the card, went into control panel, system, device manager, displayand I thought i disabled the current onboard video it had. I rebooted, but the onboard video was still working. So i went back to device manager, display, and made the mistake of disabling VGA. When I booted up, I came up with a blank screen when itloads the OS. I tried Safe Mode, it gets stuck. I tried Enable VGA, and the black screen remains after it starts to OS. I'm lost, and need help. Thanks in advance.

13 replies

by dmiles

The problem is disabling the onboard video is done from the BIOS
Boot computer,when startup screen appears,hit designated key to enter the configuration panel and check the panel to on board video,disable

Reboot computer

The second part wouldbe to uninstall the video card and reseat the card in slot,then insert the software driver disk in drive and install software
Hope this Helps

by jaei

Unfortunatlly, I've searched and searched for the option to disable onboard video. The only place is SAYS to select the option " Disable Onboard Video " is when you highlight the Onboard Video Memory, off to the right, but I don't see that option anywhere. You only get the options to set the memory to 512k or 1meg. I did change the PCI video card to a known good slot, and it did work up untill the OS started to load, then I get a blank screen again. Anymore input would be great. Thanks.

by thechas

I looked around HPs site, and didn't find anything useful.

Try the following:

1. Connect a monitor to both video outputs, and see if the onboard still functions with the PCI card in place.

2. Try a different monitor.
I had an on-going problem with blank screen when setting up XP systems. It turned out that my bench monitor did not support XPs default video mode.
Once the display driver was fully installed, I was able to use the bench monitor.
A different (newer) monitor fixed the problem.

3. Give Up. It is very possible that HP designed the PC to not allow a video upgrade.

Chas

by jaei

Good ideas, unfortunatlly I tried that as well. None of it worked. Thanks for taking the time out to answer my question.

by ozzbat2

open the system tower and look in side for your sound card or chipset refering to your sound card. Look in the back for where the sound card speaker wire plugs in. With your flashlight write down the name and or the fcc id# located on the chip. Now do a search with google for drivers for this particular device.
I suggest you first download belarc advisor from www.belarc.com, it's a free utility. Now run belarc and save the display so u have a copy of all the original setting of the system including what peripherals are installed.
Go to control panel "Add/Remove Hardware", cancle the automatic search and then point to the newly downloaded drivers.

this should do it! Let me know if it helps ya out?

ozzbat

by jaei

Thanks for taking the time out to answer my question. Alot of good ideas, will write that down for the next time that something like this happens.

by dmiles

The HP web site did not yieldany results from their web site,but it does state that the graphics is integrated in the chipset,so you may be at a lost to adding the card

by jaei

I think the card worked fine. The problem was that the PCI slot i was using for the video was faulty. Unfortunatlly since I disabled VGA, I'll see BIOS running, but when OS starts to load nothing. Thanks for your answer though.

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