no video!!!!!!!!

By kidheartbreak ·
hello. i have a hp pavilion g60 laptop thatthe video stopped it wont even work on an external monitor, i also sent the motherboard to get fixed and just received itback and still i have no video output not even on externalmonitor, the screen is grey not black and it will develope a wide black vertical line before i buy or spend more money can anyone help< is it the lcd screen? please help i appreciate it .

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Video or Screen Display?

by RayFoxxe In reply to no video!!!!!!!!

Do you mean to say that nothing is appearing on your laptop's monitor? When you turn it on, does it only show a black or blank screen? Please clue us in more with more details.

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no video

by kidheartbreak In reply to no video!!!!!!!!

yes RayFoxxe,
that is correct it boots up and the screen goes grey, and i aslo hooked it up to external monitor and same thing no video, i sent the motherboard to get fixed it returned as everything good ! but no change, still grey screen, and also in external monitor. thankz

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Did they give you a work order or anything?

by Slayer_ In reply to no video!!!!!!!!

You should phone HP and complain, ESPECIALLY if they made you pay for the shipping, they obviously just sent it back to you after doing nothing.

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