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No volume playing .wav files

By rgrowcock ·
I have a user that can play audio cds with no problems, but can't play .wav files. I should say she can't HEAR the .wav file when it is playing. The system is W2K SP1 and the .wav is being played by Windows Media Player 7.01.
I've checked every volume control that I can find and all of them have .wav slide bar maxed. I have run out of ideas. Has anyone else had this problem?
I send voicemails to my users as .wav files so that they can listen to them over the computer speakers. All the other systems, both NT 4.0 and W2K, have no problems, just this one! Thanks in advance.

Roger

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No volume playing .wav files

by Ann777 In reply to No volume playing .wav fi ...

Look at MS articles on Windows Media Player Q271647 and Q266035.

Apparently WMP operates in two modes: analog and digital. It may be that the software on the one computer is not properly configured.

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No volume playing .wav files

by rgrowcock In reply to No volume playing .wav fi ...

These article didn't really relate to my problem after further investigation. Thanks for the thoughts and I'll take any others you may have. It is just the .wav files that don't play under Windows Media Player. The cds play fine.

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No volume playing .wav files

by rgrowcock In reply to No volume playing .wav fi ...

On checking with the user, the only way to get volume, even on an audio cd is to use the Windows 2000 CD Player. Is there another volume control that I am missing? I'm going to check out those 2 articles too. Thanks!

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No volume playing .wav files

by rgrowcock In reply to No volume playing .wav fi ...

Point value changed by question poster.

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No volume playing .wav files

by rgrowcock In reply to No volume playing .wav fi ...

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