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We are installing a government wide network, connecting all gov sites in the capital and sites in 20 atoll capitals and we need to formalise our operations in running this network, therefore would appreciate if you could provide to us a standard/sample SOP for running a NOC or any materail that will guide us in developing an SOP for our NOC.

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by BFilmFan In reply to NOC SOP

ITIL will assist you in generating that documentation.

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by Warrior_King In reply to NOC SOP

I was curious if you received any replies to this topic. We plan to deploy NetBoss a Harris product but putting together a SOP is the first thing. Can you share any of your information please?

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