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Non booting computer and BSOD

By justinw ·
I have a laptop that will get to the XP splash screen and then flash the Blue sceen of Death before restarting. Is there anyway to stop it from immediately restarting so that I could at least read the error message. If it helps at all the computer was imaged and it does boot into safe mode although I can't use it because of sysprep. I'm just trying to find out why it won't boot.

Thanks,
Justin

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All Answers

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Do you have the XP disks?

If so then the best way is to but in a new hdd and load on Windows (all updates etc), and then connect the old drive and copy your files back over. Hope this helps you.

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In Safe Mode

by IC-IT In reply to Non booting computer and ...

Go into System Properties, Advanced Tab, Startup and Recovery Settings Button, Uncheck Automatic Restart.

While there you may also want to onen a cmd prompt and type
Chkdsk /r
It will return a message saying it can not lock the volume, perform this check the next time it boots; select yes and restart your system.

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Additionally

by IC-IT In reply to In Safe Mode

If you have a cmd prompt in safe mode; try typing explorer.exe

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Two possibilities ...

by OldER Mycroft In reply to Non booting computer and ...

You say you can't use the laptop in Safe Mode even although it will boot into Safe Mode. Can you not use it at all?

If you could you could access the following:
Start > right click on My Computer > Properties > Advanced > Startup & Recovery 'Settings button' > in the System Failure area - uncheck 'Automatically Restart'. Click OK, Apply, OK.

If you cannot manage this course of action, some BIOS' give you an option to suspend 'Restart on Error' within one of the BIOS pages.

I've run out of options now.

Sorry.

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It could be a couple of things

by Jacky Howe In reply to Non booting computer and ...

If this is a Ghosted Image is it from an identical PC. * Have you tested the Drive for defects. If it isnt from the same PC you may have Hardware Abstraction Layer issues.

Insert your XP CD and when you see ?Press any key to boot from CD? press a key. Now wait for the XP installer to finish loading up and you will be presented with the option to press R to Repair.

Press R.
The next screen will ask you which Windows installation you would like to log on to. Normally the following will be listed:
1: C:\WINDOWS

Press 1, then Enter to continue.
You may now be asked for the Administrator password. If you know this type it and press Enter. If you don't know the Administrators password it may be blank. Just press Enter or type your username and password.

At the command prompt type:

chkdsk /r

Let it run through the 5 stages.

fixmbr and press Enter

fixboot and press Enter

Wait until you are returned to the Recovery Console. Restart the PC and see what happens.

* You can use the Hard Drive Makers Testing Utility to Test the Drive

Hitachi / IBM - DFT "Drive Fitness Test"
http://www.hgst.com/hdd/support/download.htm
Works with all manufacturers

Western Digital "Data Lifeguard"
http://support.wdc.com/download/index.asp#dlgtools Works with WD drives only

Fujitsu "FJDT"
http://www.fel.fujitsu.com/home/drivers.asp?L=en&CID=1
Works with fujitsu models only

Samsung "hutil"


How to Troubleshoot Windows 2000 Hardware Abstraction Layer Issues

http://support.microsoft.com/kb/237556/en-us
http://www.samsung.com/Products/Hard...ties/hutil.htm
Compatability unknown...

Seagate "Seatools"
http://www.seagate.com/support/seatools
Works with Seagate drives only

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