non reading cvd drive

Does the drive work correctly with standard audio and data CDs?

If so, I would suspect a drive problem.

What application are you using to access the DVD?
If you are attempting to play movie DVDs, you need to have a DVD player installed.

Ifthe drive doesn't work with any disk.
Check that the IDE cable is seated firmly at each end.
Verify that the master/slave jumper is set correctly.

Try using a drive cleaner.

If this is a new drive, and it has never read a DVD. I would take it back for a refund or replacement.

This happened to me with my old CD-ROM drive, i believe that the laser was misaligned. If this is an old drive, the best way to fix it would be to buy a new one. If it is new take it back for a refund as has been sugested previously. Also it is always a good oidea to check and make sure that the IDE cable is in properly, and that all other connecters are in. There should be a volume control on the dvd and if it is working you should be able to hear sound when you place the disk in and pressthe play button on the drive.

Another possible fault is drivers. depending on which sort of driver it is and how old it is you may need to download the latest drivers for it, just search for whatever model it is in a search engine and you should get the latest driver. If none of these work then i am well and truly miffed

-Travis