My sister’s PC. A Dell Dimension 8100 with 512 MB of RAM. She would periodically get a Stop Error 7f which resulted in a Blue Screen of Death and the PC goes into a continous reboot.
I did a clean install of Windows 2000. Downloaded and installed all of the service packs, security updates, etc. Installed Office 2000 and its updates.
This time I thought I would be smart. I was going to install Norton Ghost 9.0 and image the system. This way when something happened again I wouldn’t have to rebuild the #$*)@&# computer from scratch again.
In install the program. It goes well. The computer needs to be restarted. BINGO. Stop Error 7f, Blue Screen of Death and the continous reboot.
So now, thinking back I realize that the first time this occurred she had installed Norton AntiVirus software. After I gave her a clean system, she didn’t install Norton AV but after a few weeks bought and installed the Norton Security package. It happened again.
So now I have narrowed it down to Norton products. My problem is the Norton site doesn’t offer much help with regard to Ghost. Microsoft site indicatest here is a fix but you need to contact them for it. The cost to do this is $99.
I’m about ready to throw this thing out the window. Any ideas or suggestions?
