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Nortons Anti Virus

By john.cb1 ·
I have Norton's Anti Virus 2004 on my computer but I am getting an error message that my live update does not work correctly.

However, I have gone to the Suppliers Web site and they inform me to contact Microsoft for an update to the problem.

I am running Windows XP Pro

The problem I an getting is in reference to Scheduled Tasks May Not Run And Generate An Exit Code of 80.

Can anyone help

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by maxwell edison In reply to Nortons Anti Virus

Scheduled Tasks May Not Run and Generate an Exit Code of 80 - see Microsoft article 812400:

http://support.microsoft.com/?kbid=812400

RESOLUTION:

Service pack information:

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack.

WORKAROUN

To work around this problem, disable the Human Interface Device Access service (the HID Input service), and then restart the computer.

STATUS:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Go to:

http://support.microsoft.com/windowsxpsp2

For windows XP Service Pack 2.

Installing Service Pack 2 (SP2):

http://support.microsoft.com/xpsp2getinstall

----------

Best Solution: Download and Install Service Pack 2.

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by jonno112 In reply to Nortons Anti Virus

If you look in start menu > Programs > Accessories > System Tools > Schedule task

You will see Symantec netdetect.

I had this happen on a clients machine and what i did was delete the entry it comes back automatically and it worked.

I prefer to use Symantec it does what it's supposed to do and check for viruses 2004 just became an overhead.

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by house In reply to Nortons Anti Virus

This has happened to me before too. All I did was reinstall NAV Pro, and it worked. It may sound "untechnical", but how much time should you devote to an issue that can be resolved in 5 minutes.

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by K.Grass In reply to Nortons Anti Virus

I whole heartedly agree with 'house'. Reinstall NAV 2004. Any problems I had ever had with their products were solved quickly with a reinstall of the product.

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by K.Grass In reply to

Instructions on Unistalling Norton Antivirus 2004 are located here:

http://service1.symantec.com/SUPPORT/nav.nsf/docid/2003080311011006?Open&src=&docid=2002031914291648&nsf=ent-security.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=

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