I recently acquired Microsoft 365 and am trying to set up the mail program on my PC running Win10pro.
I have verified that IMAP forwarding is enabled in my Gmail accounts that I’m trying to add. I have also verified that the IMAP port settings are correct.
ie; Incoming mail server: imap.gmail.com port 993
Outgoing mail server: smtp.gmail.com port 465
Encryption method: SSL/TLS for both, which is the default.
For experiment’s sake, I also tried adding via POP, which is also enabled in the gmail accounts, but got the same error message:
“Something went wrong
We couldn’t create the Outlook data file. Make sure the disk you’re saving to isn’t full or write-protected and that the file isn’t being used.”
The error message comes up before being prompted for the email account password.
I was able to all accounts easily to Thunderbird, which is the mail program on my laptop, but the only account I was successfully able to add to Outlook is my hotmail account.
Any ideas?
