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Not able to ping Laptop which is connected

By senuphilip ·
I am not able to connect a laptop which is connected to our LAN. laptop also go a IP from the DHCP server and can ping other devices but I am not able to connect the particular laptop

Please help

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by Hopi In reply to Not able to ping Laptop w ...

Turn off windows firewall og any other firewall software (ZoneAlarem et.al)
Verify the ip settings, subnet, gateway and dns.
If in AD domain, check if laptop exist in the correct OU.

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