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April 21, 2005 at 5:47 am #2187245
not an attorney
Lockedby jevans2 · about 18 years, 11 months ago
You should refrain from practicing law. You obviously don’t know the first thing about it.
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April 21, 2005 at 9:11 am #3246384
The first sign
by jdclyde · about 18 years, 11 months ago
In reply to not an attorney
of a madman is they talk to themselves.
The second is they answer.
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April 21, 2005 at 9:20 am #3246379
I do that
by jck · about 18 years, 11 months ago
In reply to The first sign
so you think I’m a loon?
well…you’re absolutely right 😀
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April 21, 2005 at 9:36 am #3246363
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April 21, 2005 at 9:46 am #3246355
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April 21, 2005 at 10:05 am #3246339
welp?
by jdclyde · about 18 years, 11 months ago
In reply to hhaha
me/we don’t know what welp is.
me/we doing good.
me/we just came in from enjoying the sun. It came out just for me/we. Ain’t I/us grand?
A full six hours? Wow. ever sence I found about the affair I average about five on a good night, 3 or 4 on the bad nights. Got just short of 6 last night and I needed that extra rest.
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April 21, 2005 at 10:35 am #3246324
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April 21, 2005 at 2:47 pm #3246162
Actually
by tony hopkinson · about 18 years, 11 months ago
In reply to The first sign
It’s a good habit, always convserse with the most intelligent person available.
Which of course is your good self.Hmmm gone wrong there somewhere.
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April 21, 2005 at 9:49 am #3246352
not a tech
by jessie · about 18 years, 11 months ago
In reply to not an attorney
You should refrain from posting on TR. You obviously don’t know the first thing about it. 😉
What is UP with this post? Did we hit the wrong button by some really weird chance?
It’s okay. Sometimes I say things nobody understands too.
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April 21, 2005 at 9:57 am #3246345
probably the same issue
by jck · about 18 years, 11 months ago
In reply to not a tech
as me being able to read posts sometimes, but not being able to see them in the tree hierarchy below.
life was better with flat files. I’m rebooting my old Sinclair.
😉
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April 21, 2005 at 11:02 am #3246298
Not a tech
by jdclyde · about 18 years, 11 months ago
In reply to not a tech
but plays one in real life?
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April 21, 2005 at 3:13 pm #3246151
You are not an attorney!
by jmgarvin · about 18 years, 11 months ago
In reply to not a tech
You should refrain from posting. You obviously don’t know the first thing about it. 😉
You really have to wonder what was up with the OP
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April 21, 2005 at 10:56 am #3246308
okay..
by maecuff · about 18 years, 11 months ago
In reply to not an attorney
I think you are are being to hard on jevans. It’s true. If you aren’t an attorney, you should refrain from practicing law. It’s no different from brain surgery, if you aren’t a doctor, you shouldn’t perform brain surgery (I sure learned THAT the hard way).
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April 21, 2005 at 11:00 am #3246304
Oh it’s all about you?
by jdclyde · about 18 years, 11 months ago
In reply to okay..
sure, take his side. You always liked him better than us anyways. Never let us do nut’n.
Not fair I tell you (as I stomp to my room).
Does being self medicated count as playing doctor? I like to play doctor with the girls.
Frankenstein never scared me.
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April 21, 2005 at 11:07 am #3246293
Of course
by maecuff · about 18 years, 11 months ago
In reply to Oh it’s all about you?
It’s all about me. Who else would it be about? Sheesh.
And no one said life was fair. I self medicate from time to time, but I don’t think that qualifies one as being proficient in the medical arts.
Frankenstein isn’t really scary, but rat movies give me the willies.
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April 21, 2005 at 11:14 am #3246285
I can if I want to!!!
by jessie · about 18 years, 11 months ago
In reply to Of course
With the WEALTH of information at MY fingertips, via the internet, I can do brainsurgery if I WANT to!!! I’m sure I could even pay somebody to print me out a piece of paper that says I’m a doctor… or a lawyer… or the Prince of Egypt! Heck, I have an inkjet printer and some nice paper stock, I can make MY OWN certificate!!!
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April 21, 2005 at 11:17 am #3246282
you make a good point
by maecuff · about 18 years, 11 months ago
In reply to I can if I want to!!!
I’d like to be Empress of the Universe. Could you print that up for me?
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April 21, 2005 at 11:21 am #3246279
I just want to be
by jck · about 18 years, 11 months ago
In reply to you make a good point
Secretary of Brothels and Porn and Nudie Bars.
that would rock…I’d make jdclyde and CuteElf my Deputy secretaries…since I know they would do really good work checking those kinda places out…hehehehe
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April 21, 2005 at 11:48 am #3246270
Correct Title
by jdclyde · about 18 years, 11 months ago
In reply to I just want to be
Activites Director would be just grand.
And as per the Mighty Oz, the correct term to use is “peelers”, not nudie bars.
And I haven’t been in one of those places since the last time I was.
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April 21, 2005 at 11:19 am #3246280
hey Jessie
by jck · about 18 years, 11 months ago
In reply to I can if I want to!!!
for $15,000, get me your full name and a sample diploma from Harvard and I’ll make you a grad from there.
I’ve got a 3 ft wide super hi-res map scanner, color laser, and high-end graphics station, and I can pick up the stock if we don’t have it in supply. I could make you a Harvard grad in about…3 minutes probably? 😉 (not official, mind you)
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April 21, 2005 at 12:01 pm #3246260
So if I get a good printer
by jdclyde · about 18 years, 11 months ago
In reply to I can if I want to!!!
I could even pretend to be a techie? Wow, that would be cool.
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April 21, 2005 at 12:03 pm #3246259
yeah…but…wouldn’t you rather be
by jck · about 18 years, 11 months ago
In reply to So if I get a good printer
Deputy Secretary of Brothels, Porn and Peeler joints?
I’m tellin ya…I’d never expect you to go to Chippendales, man…that’s harassment if I do that.
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April 21, 2005 at 1:35 pm #3246214
Chippendales doesn’t count
by jdclyde · about 18 years, 11 months ago
In reply to yeah…but…wouldn’t you rather be
because that is a bunch of guys.
Who would want to see that? sick sick sick!
I find it hard to believe women get the same kick out of THAT hanging out as men do of women showing mommy parts.
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April 21, 2005 at 1:43 pm #3246206
um…that’s why
by jck · about 18 years, 11 months ago
In reply to yeah…but…wouldn’t you rather be
I proposed CuteElf be involved.
I think she’d like free, paid trips there.
And jdclyde…we could go to doll house or pure platinum or scores in Miami/LAuderdale…and get PAID 🙂
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April 21, 2005 at 11:59 am #3246262
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April 21, 2005 at 12:01 pm #3246261
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April 21, 2005 at 1:37 pm #3246211
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April 21, 2005 at 11:16 am #3246283
and if you’re not an editorialist
by jck · about 18 years, 11 months ago
In reply to okay..
you shouldn’t post editorials on websites?
hmmm…we’ve never been a doctor…or a lawyer…we’ve just given our opinion…and have has jdclyde and his friend.
I need some of that “Bad Medicine” that Bon Jovi sang about…just not from some woman who’ll scrutinize me and my 2953 personalities. 😉
“Nurse…come here please? I have this problem I need you to help me with…I have some swelling you can take care of…”
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April 21, 2005 at 11:28 am #3246275
Yeah, I feel the same way. . .
by a.techno.geek · about 18 years, 11 months ago
In reply to not an attorney
And if you are an Attorney, do not practice “IT”.
Had a cousin that tried that, he thought he was an “IT/Network” guy. Thank god he went back to being a bum attorney. In the meantime somebody should have gotten him practicing IT without a license or certs!
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April 21, 2005 at 12:12 pm #3246257
yeah well
by jck · about 18 years, 11 months ago
In reply to Yeah, I feel the same way. . .
there are so many people who did the cross-over to being a “technical” person in the 90s that it made being a tech person kinda bad. I mean, you deal with customers who had bad experiences after dealing with “web specialists” who had just learned to develop from a “…for Dummies” book 3 months before.
It’ll be a nice day when I can go over to the local law office and sit there and give advice for $250 an hour because I watched Perry Mason re-runs for years as a kid.
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April 21, 2005 at 12:36 pm #3246247
I get a LOT of that…
by jessie · about 18 years, 11 months ago
In reply to yeah well
They’re still out there… the know-nothing-techs… I worked on a helpdesk a couple years ago, where just about everytime I’d answer the phone, the user would say, “Oh Thank God it’s you!!! Now we can FIX my computer!” It was both flattering and frustrating… I mean, it’s nice to know that people think highly of my skills, but being one of (or the) only techs who can fix problems makes for a LOT of callbacks, and LOTS more work for everybody.
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April 21, 2005 at 12:43 pm #3246244
I can’t fault some people
by jck · about 18 years, 11 months ago
In reply to I get a LOT of that…
To be honest, I am HORRIBLE at diagnosing a lot of times over the phone. Sometimes because I don’t understand their descriptions, and even there is the occassion that they describe something I don’t remember seeing or have never dealt with on a PC.
But you put the mouse and keyboard in front of me hands-on and I earn my reputation as “computer geek”. I’m more visually-tuned to diagnosing things.
But yeah, I know what you mean. People who are doing support because they can read a script or follow call management software prompts. Dealt with those before.
Oh well…what corps do to make a buck…amazing sometimes.
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April 21, 2005 at 12:58 pm #3246235
Which is why…
by jessie · about 18 years, 11 months ago
In reply to I can’t fault some people
… I’ve always thought that a GOOD phone-tech should be paid more than a deskside tech… it’s so much EASIER when you’re right there in front of the computer… but that’s why you don’t see many GOOD phone-techs… as soon as they can, they get off the phones where they’re under-paid and under-appreciated to do a hands-on job where the money is better and the work is easier.
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April 21, 2005 at 1:10 pm #3246228
eh…
by jck · about 18 years, 11 months ago
In reply to Which is why…
I can’t say one is worth more than the other…because you can say their diagnostic skills or resolution memory is better because they don’t need to be in front of it, but how many phone techs don’t know the difference between PCI, PCI-E, AGP and CNR by just looking at them?
both have their value…just depends on which one is more valuable in the situation.
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April 21, 2005 at 1:26 pm #3246219
I said GOOD phone tech
by jessie · about 18 years, 11 months ago
In reply to eh…
and a GOOD phone tech can not only recognize the difference between PCI, PCI-E, AGP, and CNR just by looking at them, but they can tell the difference by having a customer tell them what they look like, and can accurately describe them over the phone to a customer so that the CUSTOMER can recognize them.
I once walked an 84 year old man who was deaf as a post, who’d just bought his first computer, through replacing his motherboard, over the phone.
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April 21, 2005 at 1:33 pm #3246215
but
by jck · about 18 years, 11 months ago
In reply to eh…
just like there are good phone techs with hardware knowledge…there are hardware guys that can do phone support too. They aren’t guaranteed in any mix.
And, the slot thing is just a simple example. The good ones are where you have a CPU out and the end user has no thermal grease and couldn’t tell you what kind it is unless he takes the processor apart from the fan, only to find that it was a model the company bought were they used a sticky thermal pad that will be ruined if you pull it off.
Like I said…some situations call for one talent over the other. To place a higher value in one time of person limits your staff to what they are capable of.
Personally, I like dealing with female techies more…smart chicks turn me on (that’s a swillish comment btw…trying to maintain my image) 😉
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April 21, 2005 at 1:59 pm #3246195
Nice… but you’ve missed my point entirely…
by jessie · about 18 years, 11 months ago
In reply to eh…
Being in front of the computer, not having to rely on what the customer is telling you, or trying to force a user to tell you what they actually did to their computer, is BY FAR the easier of the two jobs. A GOOD phone tech (not a glorified secretary that just dispatches onsite techs) who can provide the same level of hardware/software support as someone who is in front of the computer is worth their weight in GOLD and should be paid accordingly!!!
And I’m more interested in smart female techie types too… at least they TRY to understand WTF I’m saying :p
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April 21, 2005 at 2:24 pm #3246177
Both sexist pigs
by jamesrl · about 18 years, 11 months ago
In reply to eh…
If I have a problem, I don’t care whether the person is male, female or somewhere in between, I just need it fixed. Neither sex has a monopoly on technical abilities or people skills.
When I ran a group of deskside techs, I would make them spend one week a year on the phones, and get the help desk to have their staff go out on calls with the desktop techs. It was amazing what a difference it made to both of them.
James
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April 21, 2005 at 3:03 pm #3246157
Techs Phone vs Desk
by tony hopkinson · about 18 years, 11 months ago
In reply to Which is why…
Phone support is a skill all of itself. A good one is worth their weight in gold. They aren’t necessarily limited in what they know and a good one in what they can communicate, but in what they can do, when their hands are remotely operated by a potential disaster..
Had a few goes at it myself and I know I aren’t good at it. Having to explain what the grey squarey thing in the bottom left of the screen is more than once makes me audibly cross.I always had time for the good ones, though walking two miles across the plant to find the monitor was unplugged used to me audibly and visibly cross as well.
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April 21, 2005 at 1:43 pm #3246205
Been there
by jdclyde · about 18 years, 11 months ago
In reply to I get a LOT of that…
done that.
But it wasn’t phone support, it was (and is) just support.
After I got hired in, my coworker got mad (and a little threatened by me) because people would walk PAST her office, down the hall and around the corner to my office to have me help them with something.
Before I came along the user was assumed to be too stupid to do anything for themselves. If the needed to copy a file to a floppy, instead of showing them how to copy my coworker would go to their desk and copy the file for them without explaining how to do it for themselves.
I showed them how to do for themselves and they learned they didn’t have to drop everything and find someone to cater to them for every little thing and it made them more efficient.
Two quotes I try to live by.
The job of the teacher is to make it so the student no longer needs the teacher.
Education teachs us how much is left to learn.
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April 21, 2005 at 5:49 pm #3244705
Re: not an attorney
by craig herberg · about 18 years, 11 months ago
In reply to not an attorney
Thanks for the timely advice. A few of us mistakenly thought this was TR, not the courthouse.
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