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Not reading Drive C

By mbertel ·
I had a user that was accessing files from his computer and for no apparant reason the PC would freeze up and a blue screen with the following comment "Not reading Drive C" would appear. If you hit enter then a black screen would appear, but you could nothing with the computer except hit the reset button and start all over. The computer is a Dell Optiplex GX1. I know there is a right and wrong way in fixing a problem I would appreciate any help that any body would be able to give me. Thank you for the help.

Markus R Bertel

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Not reading Drive C

by mjervis In reply to Not reading Drive C

Well your description is kind of vague but here goes some things to look for. First make sure all your cabling is good. Then check for bad sectors on the hard drive. Also check for viruses. These are the three top reasons I have found in my organization that will cause error reading c drive blue screens. If all of that is good try restoring the Master Boot Record on the hard drive (c>fdisk /mbr). And make sure the bios is reporting the right size drive with the right parameters.

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Not reading Drive C

by mbertel In reply to Not reading Drive C

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Not reading Drive C

by SyscoKid In reply to Not reading Drive C

First thing I would do is run scandisk and have it do a surface scan as well as a file system scan, to check the disk for physical errors. If you can get ahold of a program like QAPlus Diskchecker, I'd run that as well.

If scandisk comes up clean, next I would suspect the cable is either loose or defective. Open up the box and check the ribbon cable going from the C: drive to either a controller card or the motherboard. If possible, replace it with a known good cable to test.

It could also be the controller, but that kind of failure usually prevents you from even booting the PC.

Good luck!

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Not reading Drive C

by mbertel In reply to Not reading Drive C

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Not reading Drive C

by al.j.weysham In reply to Not reading Drive C

Most likly this is the beginnings of hard drive failure if everything has been running fine up until this problem cropped up.. If the pc has never run right then the suggestions of the others are indeed valid. Most important thing before attempting to correct this would be to back up anything that is important to you... Most hard drive failures only get worse, not better. Next important thing, in my opinion, would be to use Scandisk as a last resort. If your hard drive is indeed failing the routines that scandisk uses will most likely cause more damage while it it trying to recover lost clusters (which is most likely the reason you are getting the failure to read C: errors). Scandisk MAY fix the problem but It also MAY make it worse and if you don't have important stuff backed up you may not be able to get to it after scandisk is finished.. Ultimately I feel that this hard drive is headed for the dumpster(unless of course it's under warranty). Your best bet would be to replacethe drive.

Al

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Not reading Drive C

by mbertel In reply to Not reading Drive C

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Not reading Drive C

by mmoschak In reply to Not reading Drive C

change the ribbon cable to your hard drive

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Not reading Drive C

by mbertel In reply to Not reading Drive C

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Not reading Drive C

by mbertel In reply to Not reading Drive C

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