I have a computer with piv 256 ram with 128mb graphics card when i turn off or restart computer it does not shut down it hangs while saying computer is shutting down it is a stand alone computer can some one help thanks in advanced
This conversation is currently closed to new comments.
does the problem reproduce in Safe Mode? what service pack and patch level? any new devices or drivers lately? anything in the event log? my 2 cents: spyware.
I have a computer that is a stand alone that does this no matter what you do. It started off on Win 98 SE and continued doing the same thing on XP Pro.
I never did get to the bottom of the problem but the unit is still doing this and I expect will continue to as with numerous repairs and reloads it has continued.
Other than loading the latest drivers you just might have to learn to live with this.
Hit Ctrl-Alt-Delete and look at the task manager. You can then highlight whatever it shows as running and the hit the end task button. After which you should reboot in safe mode and do a virus scan as well as run Spybot S&. While you're in safe mode run defrag as well. The other choice is go to system restore and try restoring to a date before the problem cropped up. I hope you have a firewall and anti-virus protection installed.
If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Not shuting down
when i turn off or restart computer it does not shut down it hangs while saying computer is shutting down
it is a stand alone computer
can some one help
thanks in advanced