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notebk hangs "searching driver.." ok in

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by wtcr 1 view

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After badly blotching a new serial mouse installation, an employee's windows ME notebook keeps hanging during boot up with the message "... searching for driver..."; even when the new serial mouse is NOT connected.

The notebook is able to boot upproperly in safe mode.

I have advised him to get rid of the serial mouse and try to master using the built-in touchpad.

But how do I stop the notebook from always trying to keep searching for the mouse driver.

Richard

5 replies

by cee_prompt

Have you tried un-installing the mouse drivers? It may not show up and then you might need to kill the driver manually. Try typing "msconfig" from the 'RUN' command, which should bring up a window that will allow you to enable and disable all the different boot options. Run through those settings and disable any mouse drives you find, try to boot and if it boots make sure your touch pad works still. If it doesn't you'll need to try to enable the a few of the driver to get it going again. If the user NEEDS a different mouse, just tell them to spend the money on a good one, not a $4 POS. Any good mouse should work without having problems.

by alpha-male

Bring the machine up in safe mode then go to your control panel for the system. Delete the mouse and any "unknown devices" (and while you're at it anything else that shows as having a problem while in there). Then reboot the machine and the issue should be cleared up. If not, let me know and I'll be glad to assist further.

Good Luck!

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