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Nothing listed in Add/Remove Programs

By ddemuth78 ·
Hello,

I am using Win Server 2003 SE and am unable to view anything in Add/Remove Programs. The server has been acting a bit flakey (e.g. no add remove programs, server protect service always fails to start on it's own, windows defender won't update, etc.) Any ideas what to try?

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A few things...

by CaptBilly1Eye In reply to Nothing listed in Add/Rem ...

First, just to be sure... you did wait for a considerable time, right? I ask that because it is not uncommon for Add/Remove Programs to take several minutes to populate.

Also... did you scroll down to make sure the actual issue is not a lot of blank space at the top of the list of installed programs?

If neither is the case, this article may hold the answer:
http://support.microsoft.com/kb/323496
Even though the fix was originally intended for Server 2000 SE, it may still apply.
Unregistering & re-registering appwiz.cpl has fixed this type of situation for me in the past.

This article may be on target as well as it also deals with blank space at the top and includes Server 2003:
http://support.microsoft.com/kb/266668

.

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Thanks for the reply 1Eye!

by ddemuth78 In reply to A few things...

I tried the instructions in the Microsort Article 323496 and got stuck at the part when you enter in the series of commands in the cmd prompt. When I entered in the line:

"regsvr32 /u c:\windows\system32\mshtml.dll"

I got the following RegSvr32 message:

c:\windows\system32\mshtml.dll was loaded, but the DllUnregisterServer entry point was not found. This file can not be registered. [ok]

I'm not sure what to make of this message. You got any ideas?

Thanks!

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Hmmm... according to this article...

by CaptBilly1Eye In reply to Thanks for the reply 1Eye ...

http://support.microsoft.com/kb/249873

It could be a corrupt file.
Perhaps that's the original cause of the issue and a OS repair\reinstall is needed.
Try again after a reboot and/or try in Safe Mode.

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