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Novell Printing Problem

By qultptry ·
Have clients that logon to Novell server and NT 4.0 server. Prior to a storm, users could print from Novell side. Storm took out power for a while (not hits that we are aware of). User can print to same printer from NT side, but no longer from theNovell side? Any hints to get this running again?

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Novell Printing Problem

by MStrankay In reply to Novell Printing Problem

You have not supplied enough detail on your NetWare server and printer configuration to say much about the problem. It is possible that when the power was restored, the printers may have powered up before the NetWare server and therefore did not attach to the queue. If so, just restart the printers and they may attach to the NetWare queue. If that doesn't work, check to make sure that the print server is running. This may be set up as a PSERVER.NLM running on the NetWare server, or the print server may be configured to run on the printer itself. PSERVER.NLM is loaded on the server console with the command LOAD PSERVER PS_NAME where PS_NAME is the name of the NDS print server object. This would normally be placed in the AUTOEXEC.NCF file. Good luck!

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Novell Printing Problem

by qultptry In reply to Novell Printing Problem
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Novell Printing Problem

by tysonmathews In reply to Novell Printing Problem

Do you live in Burlington? ha ha ha Our Burlington North Carolina branch just had a major storm.

NWADMIN32 and be sure there all reset in the properties there.

Good Luck

Redmond WA

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Novell Printing Problem

by qultptry In reply to Novell Printing Problem

NWADMIN32 was reloaded and reset - it worked thanks!

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Novell Printing Problem

by timb In reply to Novell Printing Problem

Have you tried turning off the printer(s)/Print Servers?

If these are individual print servers can you connect to them via the print server's software and check their configuration?

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Novell Printing Problem

by qultptry In reply to Novell Printing Problem
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Novell Printing Problem

by McKayTech In reply to Novell Printing Problem

If you're running IPX and TCP/IP, I would look at the printer (if it's a network printer) or the printer server and make sure it still has IPX bound to it with the proper fram type. I've had printer servers lose some or all of their configuration during a storm-related power outage because we don't often supply them with the same power protection we use for workstations and servers.

paul

Paul M. Wright, Jr. MCSE, CNE
McKay Technologies

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Novell Printing Problem

by qultptry In reply to Novell Printing Problem
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Novell Printing Problem

by maziz In reply to Novell Printing Problem

Since the printer was available to both NT and Netware servers I am assuming that it is has a network interface on it (and hoping that you are not using some sort of software print sharing utility). The Storm took out power to the Novell Server, theprinter, and the NT server at the same time; when the power came back NT Server and the printer found each other and connected but either the print server didn't find the Novell server or the Novell server couldn't find the print server. If the Printer Server is setup as a "remote printer" then make sure that PSERVER.NLM is loaded on the Novell server and shows the printer connected, if not then unload PSERVER.NLM and reload it. If the Printer Server is setup as a "Print Server" then look underthe connection list in MONITOR.NLM screen and make sure that you see the Print Server logged in, if not then re-power up the Printer. If this doesn't fix the problem then you have a protocol level problem, make sure that Novell Server and the print server are using IPX/

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Novell Printing Problem

by qultptry In reply to Novell Printing Problem
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