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NT 4 and Macaffee

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7 replies

by futurechance

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Hello,
We have a NT 4 machine that used to have macaffee on it. The user tells me that it crashed while macaffee was being uninstalled. It now has Nortons installed which our company has switched over to. When it boots up, it gives the following error in the event viewer:
The Network Associates McShield service failed to start due to the following error:
The system cannot find the path specified. How do we this error fixed? Thanks for any suggestions?

7 replies

by thechas

The McAfee uninstall did not complete.

You have 2 options;

1. Search the registry, system files, and Windows folders for remnants of McAfee.

2. Un-install Norton, re-install McAfee, remove McAfee, Re-install Norton.

I myself, would search the registry, and system files.

Chas

by fakeadmin

I would do as Chas sugested (delete every trace of mcaffee in the registry), and just to get rid of the message make sure the mcaffee's service is disable in the services aplet in control panel

by david.wilkinson

Hi, If you look in the services you may find;

Networks associates Alert manager.
Networks associates Mcshield.
Networks associates Task Manager.

Disable these, Click startup.. then select manual for each.

reboot your server then see what happens.

Dave

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