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NT boots to desktop , then crashes

By ljz ·
Nt 4.0 on a Dell Precision 620 boot up,
I can log in and see my desktop well enough.
It will stay up until I try to do anythig else. If I try to run recover or install
I get a message the setup can not find any hard disks. Any thoughts on how toget out of this predicament

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NT boots to desktop , then crashes

by jcox303 In reply to NT boots to desktop , th ...

What happens when you boot into VGA mode?

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NT boots to desktop , then crashes

by ljz In reply to NT boots to desktop , th ...

The question was auto-closed by TechRepublic

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NT boots to desktop , then crashes

by zbrain75 In reply to NT boots to desktop , th ...

What kind of hard drive are you using? Is it SCSI or IDE? Have you made changes to your BIOS lately that may affect your system? Did you have file and print sharing enabled before the problem occurred? Can you see the computer on your network and possibly access files?

Have you added a partition to your hard drive lately? This could cause NT to be unable to boot. However in your case it looks like it boots.

I need more information to give you a good answer.

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NT boots to desktop , then crashes

by ljz In reply to NT boots to desktop , th ...

The question was auto-closed by TechRepublic

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NT boots to desktop , then crashes

by McKayTech In reply to NT boots to desktop , th ...

It sounds like the OS is hosed. My approach in something like this would be to do a parallel installation (i.e. do it just like you were doing it from scratch, but define a new default directory, maybe c:\winnt2).

This will install a new copy ofNT with a new registry, new drivers, etc. but will leave your original install and all your data intact.

When you re-boot, you will be able to choose the old installation or the new one; by default, it will use the new one.

If you have the same problem with the new installation, it's almost certainly a hardware or driver issue. If you don't, it's a corrupted OS on the original install and you'll need to re-install your apps after booting with the new install. Alternately, if you can figure out which files from the original install got corrupted, you can copy them from the new installation to the old (make sure both Service Pack levels are the same!!).


But either way, it should shed some light on what you're dealing with.

paul

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NT boots to desktop , then crashes

by ljz In reply to NT boots to desktop , th ...

The question was auto-closed by TechRepublic

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NT boots to desktop , then crashes

by Slora In reply to NT boots to desktop , th ...

Need more details about the type of crash you get. Do you get a blue screen with a STOP code? If so, you can get a better response if you post the code and the next two lines that follow.

Your problem during setup or recovery is pretty straigtforward, though. Your system has a disk controller (probably SCSI) that is not supported directly by the NT4 installation disks.

You need to prepare a driver disk for your controller, and specify that you have an "additional mass storage device" during the boot floppy/CD setup process. Tell setup that you "Have disk", and insert your driver floppy.

You can probably find the appropriate controller drivers for your system at http://support.dell.com/us/en/filelib/system.asp?sid=WRK_PNT_P03_620&m=l&p=4

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NT boots to desktop , then crashes

by ljz In reply to NT boots to desktop , th ...

The question was auto-closed by TechRepublic

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NT boots to desktop , then crashes

by ljz In reply to NT boots to desktop , th ...

This question was auto closed due to inactivity

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