Windows Forum

Ask something
Discussion Locked

NT event viewer's event log error (stop)

0 helpful
1 reply

by franky_cheng_2000

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

i am junior administrator in school, i find that in the event log there are two error alway occur one is
(the jetdatabase call returned the following errors: -510)
event ID is 1014
the other one is
(The DHCP server encountered the following error when backing up the userdatadase)
event ID is 1016
these two alway happen at same time and happen very frequently at night time
some time will occur error
(the DHCP server encountered the following error when cleaning up the user database)
event ID is 1010
i really want to know what happen in my school's server would some domain administrator teach me how to slove these error i mean what the errors meaning and how to stop that errors happen again.
thank you a lot !!!!!!!!!!!!!

1 reply

by duwaned

Hi.

I am assuming that you are running a service pack number lower than SP6?

There is a known problem with earlier versions of Service Packs. This error occurs mostly at night as your backups are probably running then. The problem is caused byyour backup software locking the DHCP database, or the backup copy which DHCP makes automatically, and DHCP cannot access these files until the backup is complete. It is actually a sharing violation which DHCP does not know how to handle.

To fixthis problem, you have 3 options:
1) Install SP 6a. This is probably the easiest option, but may not be an option depending on your structure.

2) Exclude the DHCP database folder form your backup job. This is not advised, as if your server crashes, you will have client machines that are unable to connect to your machine.

3) You can write a batch file to run before your backup which stops the DHCP services. This is the most complex option, but will work well once implemented.

You can get more information on this by looking at the following TechNet article: Q216793

To see this article, go to http://www.microsoft.com and do a search for the article number.

I hope this helps.
Regards.
Duwane

This discussion is closed to new replies.