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NT Printer Share

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7 replies

by woody h

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I have a NT workstation with sp6a installed. We have shared an alps printer that is connected locally to it. Everything was fine, you could install and access the printer on any computer on the network. Now, it isn't working. If you log onto a computer as a normal end user and try to see the printer in network neighborhood, it doesn't show up. You have to log into a computer with domain admins or local admin permissions to see the printer in network neighborhood and to install and use it.We have gone over permissions, and it seems that nothing has changed. We have looked over services, and nothing has changed. Has anyone ever experienced this problem or know what might be the cause and a solution. Thank you.

Woody

7 replies

by xanderoth

I've never seen that one! You should try installing a new copy of the printer and seeing if the problem persists. If it does then you know at least it isnt something in the printer permissions/properties/setup. Or go further and uninstall the software and drivers, pull all the registry info out for it, delete all the drivers from the disk and reboot and reinstall fresh. That's just my suggestion.

by frobo

Hi,

check the local Group User on the Workstation,
the Global Group domain Users shiould be member of that group, otherwise you have the situation you have in the moment.

regards

Frobo

PS: This Stament is false if you working in an Workgroup modell.

by woody h

Checked the Local user group and it does contain the global group domain users. Thanks for the suggestion. We were crossing our fingers with this one. Any other suggestions??

by xanderoth

One other suggestion then, check the permissions for the c:\winnt\system32\spool and c:\winnt\system32\spool32 folders on the NT workstation.

by woody h

Thanks. Checked and everyone has full control of those folders. Keep the suggestions coming, it is greatly appreciated.

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