Windows Forum

Ask something
Discussion Locked

NT refuses to use Video Adapter

0 helpful
5 replies

by rebootd

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have an old Dell Latitude CPxj laptop with an ATI Rage Mobility M1 video card and NT4 with service pack 5. When I upgraded the service pack to 6a, the display reverted back to the default 16 colors, 640x480, etc. When I installed the new drivers it said it needed in order to use the video card, it seems to install them fine, tells me to reboot, and when I do, it keeps reverting back to the default settings and does not recognize the video card in Display. Can I delete/remove/uninstall the default Standard VGA compatible Display Adapter? And HOW? I hear this has been an issue with some other Dells as well (http://web.mit.edu/pismere/zaw/zak.html#video) but I don't know if that is the same or not. And, where do I see regular devices like this in NT? (like Device Manager in 98) Thank you for your help!

5 replies

by dbesenho

i had same problem only with a micron. i had to play with it alot, and not sure what exact sequence i did, but i'm almost positive the final combination was some for of NOT rebooting when it said to reboot. The rebooting always reverted it somehow. I had to first reset everything to VGA, then install the new drivers, but NOT reboot like it said it need to, instead go right into control panel, set it to proper display setting, which now were selectable, then on reboot it worked. Do not know if this will work for you. It took me forever to figure this combo out! No, you can't remove VGA. Devices are in control panel under devices applet. Hope this helps!

by dsuski

i had a similar issue on a compaq desktop, it turned out to be "old" driver files still being arounnd even after unisntalling of the driver. You could also try to install the driver thru vga mode. Also check your registry for any refernece to the older files. Uninstall the driver. Go to vga mode, clean the registry ( ref. driver files) and reinstall the driver

This discussion is closed to new replies.