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NT Server 4.0 Shutdown

By mjohnson ·
Over the last 3 - 4 weeks my NT server has restarted itself several times, has anyone got any ideas. I thought it maybe something to do with my Tripplite UPS / PowerAlert software. I have no ideas, I'm not seeing anything in my Event Logs,, and non of my other servers are shuting down, but they all use other UPS's. On this server I have Proxy, Exchange, Norton AV CE 7.0, and poweralert.

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NT Server 4.0 Shutdown

by shawn.tooley In reply to NT Server 4.0 Shutdown

I wish I knew what type of heardware you had; with no errors in the Event Viewer I am tending to lead toward a hardware issue. On the software side; disable your UPS software first--to eliminate it as the problem. Next, I would start looking into physical memory problems. For example; an uncorrectable memory error can cause servers to reboot for no particular reason. This is typically true in non-ECC memory.

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NT Server 4.0 Shutdown

by mjohnson In reply to NT Server 4.0 Shutdown

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NT Server 4.0 Shutdown

by Jacky Chin In reply to NT Server 4.0 Shutdown

Of course, the 1st. thing u need to chk. is event viewer. 2nd. fr. ur. system root directory (c:\winnt), try to look 4 this log file called "drwtsn32.log" and chk. the latest update 4 the log. Then u might see something similar as below,
Application exception occurred:
App: EXPLORER.dbg (pid=106)
When: 6/14/2000 @ 8:11:19.394
Exception number: c0000005 (access violation)
Fr. the above, there is some problem with the explorer. I hope this can help u, let me know the status.

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NT Server 4.0 Shutdown

by mjohnson In reply to NT Server 4.0 Shutdown

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NT Server 4.0 Shutdown

by Brian Lusk In reply to NT Server 4.0 Shutdown

Have you tested the battery on that UPS? Most UPS units have a "TEST" function on them that will allow you to make sure they work. If your computer reboots during the test, the battery is bad.<BR>
You may also want to check the power supply and processor fans, and try replacing the power supply.
Hope this stuff helps you out!
Brian Lusk
brianlusk@netzero.net

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NT Server 4.0 Shutdown

by mjohnson In reply to NT Server 4.0 Shutdown

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NT Server 4.0 Shutdown

by timber In reply to NT Server 4.0 Shutdown

Most UPS Softwares will log a shutdown to the eventviewer it's not posted as an error though it's considered a normal shutdown. If you don't see this in the UPS I would move your server off that UPS to another known good UPS. If your problem continues look at your Power Supply as a probable Culprate.

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NT Server 4.0 Shutdown

by mjohnson In reply to NT Server 4.0 Shutdown

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NT Server 4.0 Shutdown

by mjohnson In reply to NT Server 4.0 Shutdown

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