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NT Workstation 4.0 won't reboot

By fernandezg2 ·
I have a P5-166 clone with 64MB RAM and 2 GB HD running NT 4.0 workstation. I can do a shutdown without a problem but I cannot execute a reboot. When you try to reboot the machine appears to do what you ask but when the screen goes blank (right before the actual reset) the system hangs.
To isolate hardware or software I installed Windows 95 and tried the same exercise and the system reboots without a problem.
Can anyone shed some light on this? Everytime a program that requires a reboot isinstalled (which is just about all of them) the system hangs.
I couldn't find any info on this in Microsoft's knowledge base.
Thanks,
Gus

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NT Workstation 4.0 won't reboot

by bdgray In reply to NT Workstation 4.0 won't ...

Go into BIOS and turn off the option for Plug and Play OS Installed. Make sure it is set to no! Also turn off power management in BIOS as well!

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NT Workstation 4.0 won't reboot

by fernandezg2 In reply to NT Workstation 4.0 won't ...
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NT Workstation 4.0 won't reboot

by McKayTech In reply to NT Workstation 4.0 won't ...

I agree with the suggestion already given (especially the power management part) but wanted to offer two further thoughts:

1. make sure you have a current Service Pack applied (SP5 or SP6a); and
2. see if there is a BIOS upgrade available for the motherboard.

paul

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NT Workstation 4.0 won't reboot

by fernandezg2 In reply to NT Workstation 4.0 won't ...
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NT Workstation 4.0 won't reboot

by stefan.mcintyre@mwrdgc. In reply to NT Workstation 4.0 won't ...

It is in the Knowledge base, Microsoft knows about it but has yet to find a resolution. I don't remember the article number.
I had the same problem here with some of the units. One of the things you can do is to CTRL-ALT-DEL and shut down from there. IF you're using user profiles, Here's something that seemed to work for me on some of the units. Not only did they shut down properly but ran better too. Save the data from the user's profile to another folder and delete both the local and roaming profile off the server. Have the user login after being authenticated the system will create a new profile, then copy the data back to a file in the profile.

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NT Workstation 4.0 won't reboot

by fernandezg2 In reply to NT Workstation 4.0 won't ...
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NT Workstation 4.0 won't reboot

by stefan.mcintyre@mwrdgc. In reply to NT Workstation 4.0 won't ...

FOUND IT! Article Q172452

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NT Workstation 4.0 won't reboot

by fernandezg2 In reply to NT Workstation 4.0 won't ...
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