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Nt Workstation "hangs" on shutdown

By Felix21 ·
I have a NT workstation running SP 6 and on NTFS that 9 out of 10 times "hangs" on shutdown and restart. It doesn't matter who is logged into the machine. After you select to shutdown it gets to the "Please wait while the system saves to disk (etc)" and then it locks up. There is no log about this in Event Viewer and it doesn't seem to matter how much network activity occurs on the PC before this happens. Does anyone have any ideas before I format the lot and reinstall NT?

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Nt Workstation "hangs" on shutdown

by anticnz In reply to Nt Workstation "hangs" on ...

If the PC is on a network with remote reboot capability ... for some reason a remote reboot seems to fix this problem 8 times out of 10

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Nt Workstation "hangs" on shutdown

by Felix21 In reply to Nt Workstation "hangs" on ...

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Nt Workstation "hangs" on shutdown

by savatovic In reply to Nt Workstation "hangs" on ...

Try to reaply SP6.
I've seen this happen with IE4 with active desktop enabled. Upgrading to newer IE fixed the problem.
Check PowerManagement in BIOS (disable if necessary).

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Nt Workstation "hangs" on shutdown

by Felix21 In reply to Nt Workstation "hangs" on ...

This was the most logical thing to do but it didn't work. The PC was already running IE5. Tried reapplying SP6 - no difference. Ended up completely blowing the thing away and reinstalling NT from scratch.

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Nt Workstation "hangs" on shutdown

by Rudolph(UK) In reply to Nt Workstation "hangs" on ...

Have a look at Control Panel - Services. Before shutting down stop manually as many services as you can. See if you have an error message someting like "Internal NT error" or that the operation is not allowed and note what service causes it. Then reboot - by using the switch eventually - and disable those particular services that originated the error mssgs. If the problem desappears... that's it.

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Nt Workstation "hangs" on shutdown

by Felix21 In reply to Nt Workstation "hangs" on ...

A good idea, but there was no "Internal NT Error" that I could find. I had already treid disabling some services to work out if one had been causing the problem.

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Nt Workstation "hangs" on shutdown

by Lo In reply to Nt Workstation "hangs" on ...

If you are on SP6 rather than SP6a that may be the problem. I thought SP6 had bugs and the MS recommendation was to use SP6a rather than SP6. Lo

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Nt Workstation "hangs" on shutdown

by Felix21 In reply to Nt Workstation "hangs" on ...

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Nt Workstation "hangs" on shutdown

by Felix21 In reply to Nt Workstation "hangs" on ...

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