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NTLDR problems

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by shuber87

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I have an Acer Aspire 3620. I had a trojan horse attack my system and in which it took me some time to get rid of it. Afterwards it said that a file that I came to find out was missing. I called Acer's tech support number and tried to restore my system through ALT and F-10. That did not work. After that I restarted my computer and it said it now had an NTLDR problem. The exact message reads, "NTLDR file missing. Pressing any key to restart." I told the tech this and he said that if I order the Acer recovery disks, which there is three of them along with a boot disk, that my computer would be back in working order.

i paid the $50 and shipping and got my disks. I started to process to fix my computer, but it gets about 5 minutes into the process and tells me that the same file that has been missing is still missing.

I again called Acer and they said my hard drive is messed up, and that I would have to pay around 150 dollars to buy a new one.

I have been doing some research and am not to sure if that is what needs to be done. So any help that anyone can give me would be great!

Thanks.

2 replies

by charliespencer

Don't pay Acer $150 for one. Hard drives are interchangeable between desktop manufacturers. Go to Best Buy or some other big-box electronics retailer and you'll pay a lot less.

For $150 you can probably take the system to a local "Mom and Pop" computer shop and have it fixed, possibly without losing the data on your hard drive.

by katriscomputers

Insert the Windows XP bootable CD into the computer.
When prompted to press any key to boot from the CD, press any key.
Once in the Windows XP setup menu press the "R" key to repair Windows.
Log into your Windows installation by pressing the "1" key and pressing enter.
You will then be prompted for your administrator password, enter that password.
Copy the below two files to the root directory of the primary hard disk. In the below example we are copying these files from the CD-ROM drive letter "E". This letter may be different on your computer.

copy e:\i386\ntldr c:\
copy e:\i386\ntdetect.com c:\

Once both of these files have been successfully copied, remove the CD from the computer and reboot.

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