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  • #4054342

    Numerous Files Were Deleted from My Galaxy S10

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    by johnthomasperry ·

    Greetings and salutations! Numerous files were deleted from my phone. No, I have no idea how. Hundreds of photos including camera pics and screenshots are gone. Dozens of PDF files are gone. It’s not even like I could attribute it to deleting a folder with all of my PDFs because there are still other PDFs in My Documents. I also noticed my ringtone had been deleted so I needed to redownload it. That one is the least of my worries, but it seemed to go along with the strangeness of it all. I checked the Trash Bin and found nothing.

    Something else which is strange is that in my Gallery there is an album called Recycle which has photos of app icons and also images of the covers of some of the PDF files. Before this all happened I never had a folder called Recycle in my Gallery.

    I’m not so annoyed by the loss of the PDFs as I am of the photos. I wouldn’t even know how to go about fixing this…if it can be at all.

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    • #4054350
      Avatar photo

      Just like our PCs.

      by rproffitt ·

      In reply to Numerous Files Were Deleted from My Galaxy S10

      We only lose what we don’t backup. Files can go missing for more reasons than I could write about here so let’s go over the basics. If you have files that need protecting, keep them on backups. That means more than one copy on one device. Best to have your own local backup and if possible another in a cloud.

      Now about fixing this. Restore from backups.

      • #4055353

        Reply To: Numerous Files Were Deleted from My Galaxy S10

        by johnthomasperry ·

        In reply to Just like our PCs.

        We’re going to pretend like the stupidest thing I ever did was not back everything up recently. What’s a good data recovery software? Is it like a PC and the files still exist on the device until they are overwritten?

        When I went into Google Photos to see how recent my files were there was some stuff there from 2020 on the screen but then it all disappeared as it was loading. Now the most recent photo I have is from 2018.

        • #4055405
          Avatar photo

          I have a new Pixel.

          by rproffitt ·

          In reply to Reply To: Numerous Files Were Deleted from My Galaxy S10

          Most of what’s on there is backing up to the google cloud by default.

          Did you check out say https://photos.google.com/

          As to recovery, try https://www.reddit.com/r/datarecovery/ but as almost all Android and iPhones have encrypted storage, no one I know has recovered any files when they are deleted.

        • #4057656

          Reply To: Numerous Files Were Deleted from My Galaxy S10

          by johnthomasperry ·

          In reply to I have a new Pixel.

          Thanks for the input. I checked the Google Cloud already. When I opened the folder I saw photos from 2020 but then as everything loaded those files started disappearing. The most recent photo I have is June 2018.

        • #4094191

          Same problem years ago with Galaxy S8

          by taylor.sarah8362 ·

          In reply to Reply To: Numerous Files Were Deleted from My Galaxy S10

          This happened to me back then with my s8. I had numerous photos from my travels, but some of them got deleted. It’s like a whole chunk from specific points in time got deleted. I never really understood why it happened tho. But they’re right. It’s important to back your files up. The problem is the limit to the storage. I’d rather get a branded bag than pay for file storage.

    • #4099004

      Reply on Samsung phone issue

      by acphonecases9 ·

      In reply to Numerous Files Were Deleted from My Galaxy S10

      I’m sorry to hear about the unexpected loss of files on your phone. Losing valuable photos and important PDF files can indeed be frustrating.

      Check cloud backups: If you have been using cloud storage services like Google Photos or iCloud, there is a chance that your photos might have been backed up automatically.

      File recovery apps: There are various file recovery applications available for smartphones that can help you retrieve deleted files.

      Contact customer support: If your phone is under warranty or you have a service agreement, it might be helpful to reach out to the manufacturer’s customer support.

      Backup your data: Going forward, it’s advisable to regularly back up your important files and photos to prevent future data loss.

      Regarding the appearance of the Recycle folder and the deletion of your ringtone, it’s difficult to determine the exact cause without more information.

      • #4099017

        Reply To: Numerous Files Were Deleted from My Galaxy S10

        by johnthomasperry ·

        In reply to Reply on Samsung phone issue

        Thanks for the response. I’m hoping I can find a reliable recovery app. I tried two already, and paid for both, but neither worked. I’m wondering if deleted files on a photo work as they do on a PC, as in they stay on the drive until they are written over.

        Since I learned my lesson, I am now doing a weekly automatic backup and also putting the files on an external drive.

    • #4101863

      Reply To: Numerous Files Were Deleted from My Galaxy S10

      by packagesguide ·

      In reply to Numerous Files Were Deleted from My Galaxy S10

      Check for backups: Look for automatic backups or manually created backups that can help restore your deleted files.

      Try data recovery apps: Install data recovery apps from app stores to scan your phone and attempt file recovery.

      Consider professional assistance: If important files are still missing, seek help from data recovery services or tech support centers.

      Remember to regularly back up your files to prevent future data loss.

    • #4113494

      Reply To: Numerous Files Were Deleted from My Galaxy S10

      by meetgaryk ·

      In reply to Numerous Files Were Deleted from My Galaxy S10

      Hey there! I’m really sorry to hear about the unexpected deletion of files from your phone. It can be really frustrating when precious memories like photos and important files suddenly disappear. Let’s see if we can find some solutions to help you recover them:

      First off, it’s worth checking if you have any cloud storage services enabled on your phone, such as Google Photos, Dropbox, or iCloud. These services often have automatic backup or syncing features, so there’s a chance your files are still safely stored there. Try accessing those services from a computer or another device to see if your missing files can be found there.

      Another option is to use a file recovery app specifically designed for smartphones. These apps can scan your phone’s internal storage or memory card for deleted files that may still be recoverable. Some popular examples include DiskDigger, Dr.Fone, and EaseUS MobiSaver. Install one of these apps and follow their instructions to scan and recover your deleted files.

      If the above methods don’t work, I recommend reaching out to your phone’s manufacturer or your service provider’s support team for further assistance. They may have additional solutions or tools specifically designed for file recovery on your device.

      In cases where the files are of utmost importance and other options have been exhausted, you might want to consider contacting professional data recovery services. These experts have specialized tools and techniques to potentially recover yo

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