Question

Locked

OAB error - Task Microsoft Exchange Server reported an error (0X8004010F).

By christine.heltsley ·
When trying to do a send/recieve of the OAB for an Outlook 2003 client, the above error occurs. I have tried deleting the .oab files and retrying but receive the same error. I noticed the "choose address list" is not available on the OAB screen, only the download information. Is there some setting that is prohibiting this from being displayed? This is only happening for one client and the server version, on Exchange 2007, is being generated daily. Any suggestions would be appreciated. Thanks.

This conversation is currently closed to new comments.

1 total post (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Collapse -

Exchange Server Error "0x8004010F"

You receive an error message when you try to synchronize the offline address list on an Exchange Server 2007 or Exchange Server 2003 server while you are using Outlook 2003: "0x8004010F"

SYMPTOMS
When you try to synchronize the offline address list on a Microsoft Exchange Server 2007 server or Microsoft Exchange Server 2003 server in Microsoft Office Outlook 2003, you may receive the following error message in the Sync Issues folder:
0x8004010F An object could not be found
If you try to send an e-mail message after you receive this error message, you may receive the following error message in Outlook 2003:
Task 'Microsoft Exchange Server' reported error (0x8004010F): 'The operation failed. An object could not be found.'

CAUSE
This problem may occur if one of the following conditions is true:
? When you view Properties in the Address lists setting in Exchange System Manager, one of the following conditions is true:
? The offline address book list object has a missing address list.
? The offline address book list object has an incorrect address list.
? When you view Properties in the Offline address list setting in Exchange System Manager, one of the following conditions is true:
? The offline address book list object has a missing address list.
? The offline address book list object has an incorrect address list.

RESOLUTION
To resolve this problem, use one of the following methods.

Method 1
Use this method to resolve this problem when you view Properties in the Address lists setting in Exchange System Manager.

Exchange 2003
1. In Exchange System Manager, expand the Recipients container.
2. Click the Offline Address Lists container.
3. In the right pane, right-click the offline address list object, and then click Properties.
4. On the General tab, verify that a valid address list is populated under Address lists. If a valid address list is not populated under Address lists, you must add one.

Note The default address is the global address list.
5. Click OK.
6. Right-click the offline address list object again, and then click Set as New Default if the offline address list object is not set.
7. If you made any changes, right-click the offline address list object again, and then click Rebuild.
Exchange 2007
1. In the Exchange Management Console, expand Server Configuration, and then click Mailbox.
2. In the Database Management window, right-click Properties on the mailbox store.
3. Click the Client Settings tab, click Browse, and then click the appropriate offline address book.
4. Click OK two times.

Method 2
Use this method to resolve this problem when you view Properties in the Offline address list setting in Exchange System Manager.

Exchange 2003
1. In Exchange System Manager, click Properties for the mailbox store, and then verify that the offline address list is populated with a valid offline address list object in Offline address list on the General tab.

Note If the offline address list is not populated with a valid offline address list object, click Browse to select a valid offline address list object.
2. Send an e-mail message from Outlook 2003.

Note In Outlook 2003, you may have to log off and log on again for a valid test.
http://support.microsoft.com/kb/905813

Please post back if you have any more problems or questions.
If this info is useful, please mark it helpful. Thanks

Back to Networks Forum
1 total post (Page 1 of 1)  

Related Discussions

Related Forums