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Odd attatchment

By netwolf ·
I have a user that whenever he sends an e-mail an advertisement attatches itself, the user is not inserting the attatchment, to the message. how can I stop this from happening

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Odd attatchment

by timwalsh In reply to Odd attatchment

Who controls the email server, you or an ISP?

What is the advertisement for?

Many ISPs will insert an ad to all emails be sent by their servers. This is especially true of the free email services. This is the price that one pays as nothing is truly free.

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Odd attatchment

by netwolf In reply to Odd attatchment

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Odd attatchment

by netwolf In reply to Odd attatchment

We control our Exchange5.5 server. It looks like it is part of the tracking log file.

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Odd attatchment

by Ann777 In reply to Odd attatchment

Is this really an "attachment"? Or is it normal text that appears at the end of everyone's e-mail? If the latter, look up "disclaimers" at the below site and see if anyone accidentally setup a part of log file to be a disclaimer file.

http://www.slipstick.com/addins/content_control.htm

If it's only happening on this one user's computer, then look at his e-mail setup for such things as "signature files". Can you provide some detail as to the e-mail client the user is using? Outlook version? Netscape? Yahoo Mail? etc.

All of the above assumes that the "attachment" is not really an attachment, but some text inserted somewhere on his computer.

See comment below....

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Odd attatchment

by Ann777 In reply to Odd attatchment

Also, be aware of the fact that there are sites on the Internet that essentially are spyware sites. If the user has attached or run any programs from one or more of these sites, then those can appear as well.

To remove such sites, you will need to browse on over to:

http://www.lavasoft.de

and download their "ad-aware" software... install it on that computer... and scan the computer registry, and hdd for such links embedded into the registry, etc. You may safely remove anything it finds and reboot and the e-mail should be fine thereafter.

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Odd attatchment

by netwolf In reply to Odd attatchment

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Odd attatchment

by netwolf In reply to Odd attatchment

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